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Old 03-31-2008, 04:01 PM   #1 (permalink)
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Default Screen Gone Blank, HELP!!

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My pearl has lost it's screen. Seems to be working, can receive calls, sync to computer, just has a blank screen so can't do much else with it.

Can anybody point me to some help?

TIA,

Kirk
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Old 03-31-2008, 05:12 PM   #2 (permalink)
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Try a hard reset (take the battery out then put it back in after about 30 sec.)
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Old 03-31-2008, 06:09 PM   #3 (permalink)
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Wirelessly posted (blackberry 8140)

is the screen white?
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Old 03-31-2008, 06:34 PM   #4 (permalink)
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Reset was the first thing I tried.
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Old 03-31-2008, 06:34 PM   #5 (permalink)
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Screen is Black
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Old 03-31-2008, 06:38 PM   #6 (permalink)
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Black = Not so good. Is the device still under warranty by chance?
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Old 03-31-2008, 06:41 PM   #7 (permalink)
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Wirelessly posted (blackberry 8140)

If screen is black look very closely do you see any icons?

Likely will have to replace LCD or device if under warranty
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Old 03-31-2008, 07:13 PM   #8 (permalink)
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No warranty to fall back on. It ran out Jan. 29, I already called.

Thanks,

Kirk
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Old 03-31-2008, 07:19 PM   #9 (permalink)
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Quote:
Originally Posted by kirkgrau View Post
No warranty to fall back on. It ran out Jan. 29, I already called.

Thanks,

Kirk
If you are mechanically inclined you can open it up and check the ribbon, it might have come loose. Otherwise, there are parts or repair services (some with a 48 hr. turn around time.

Sorry for your problems!

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Old 03-31-2008, 08:48 PM   #10 (permalink)
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Where would a person find replacement parts? I have no problem disassembling things it is just getting them back together that is the problem. Actually, I have a pretty good track record fixing things from electronics to old tractors.

Thanks,

Kirk
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Old 03-31-2008, 10:35 PM   #11 (permalink)
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Quote:
Originally Posted by kirkgrau View Post
Where would a person find replacement parts? I have no problem disassembling things it is just getting them back together that is the problem. Actually, I have a pretty good track record fixing things from electronics to old tractors.

Thanks,

Kirk
take a pic of it wen u take it apart and stuff
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