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Old 04-07-2008, 08:21 PM   #1 (permalink)
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Default number keys not responding

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so this is an interesting problem...

i went to type in a phone number, and the buttons weren't responding. the trackball would respond sporadically. i ended up making my call by adding an entry to the address book -- from there it would let me add a number. but from the home screen, nothing would happen when i pushed the number buttons. sometimes the ball works, sometimes it doesn't -- both clicking and scrolling. clicking it or pushing other buttons always lights up the screen. i turned it on/off to no avail -- the problem still happened.

please help!
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Old 04-07-2008, 08:29 PM   #2 (permalink)
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Try pulling the battery with the device "on". This may help.

Good luck.
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Old 04-07-2008, 08:33 PM   #3 (permalink)
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instead of just turning on/off, i took the battery out and replaced it.... that seems to have done the trick. but it looks like my water damage indicator went off, which is crazy, because i'm super careful with my phones to not get water damage on them.

i wonder if living in a humid environment and going from hot and humid to cold and air conditioned/dry could cause condensation? argh.

thanks for the rapid reply... i went into panic mode since it's my alarm clock and i get up super early to teach. i was about to hop in my car and drive to verizon.
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Old 04-07-2008, 08:49 PM   #4 (permalink)
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Your welcome, The famous "battery pull" seems to solve problems like this.

The water damage indicator seems to be debatable because there have been several threads regarding the "water damage indicator" and what that really means.

Is humidity a factor? Who knows and is it enough to damage the bb?

good luck & Welcome,
Rolo
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Old 04-07-2008, 09:30 PM   #5 (permalink)
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after reading this thread

water damage - a warning for all

i think that it's not water damaged? the sticker on the battery has pink Xs on it, but the sticker on the actual inside casing is still white (it rests just opposite the battery sticker)

goodness, how confusing!
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Old 04-07-2008, 09:33 PM   #6 (permalink)
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yes, thats the exact thread I was thinking of as well.

It is very confusing.
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