Welcome to the BBF!
Do you have a BB Data Plan, or which?
Are you positive it is unlocked?
1. On your BlackBerry, go to Options > Advanced Options > Sim Card. |
2. At that screen type MEPD (see note below) on your keyboard. A new menu will pop up.
3. Look for Network in the list.
4. If your device is "unlocked", it should say Disabled or Inactive. If it says Active, it's still locked to that carrier.
Is there an IT Policy on the device that could be restricting it?
Look at Options > Security > General Settings > scroll to bottom, is there anything listed under "SERVICES"?