BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General 8100 Series Discussion - Pearl (
-   -   Unable to connect to BlackBerry (error 1); skipping. (

muratcolakoglu 04-12-2008 08:06 AM

Unable to connect to BlackBerry (error 1); skipping.
I was using 8100 and I bought 8120. With 8100 I didn't had any synchronisation probleme. But with 8120 I have. Error says "Unable to connect to BlackBerry (error 1); skipping."

Is there any solution for that?

JSanders 04-12-2008 08:09 AM

Welcome to the BBF!

It should work fine. What settings have changed, or what version of Desktop Manager are you using?

muratcolakoglu 04-13-2008 05:16 AM

Nothing has changed. I am using PocketMac for synchronisation.

muratcolakoglu 04-14-2008 09:40 PM

I send a message to Blackberry support regarding my probleme. Here is the answer:

"Hello Murat,

Thank you for contacting BlackBerry Customer Support.

The device you are trying to synchronize with uses new high-speed USB technology. PocketMac currently does not support this new technology. A future release of PocketMac will allow for high-speed USB support.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us Murat.


BlackBerry Customer Support
Research In Motion Limited "

All times are GMT -5. The time now is 10:53 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.