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Old 04-12-2008, 08:06 AM   #1 (permalink)
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Default Unable to connect to BlackBerry (error 1); skipping.

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I was using 8100 and I bought 8120. With 8100 I didn't had any synchronisation probleme. But with 8120 I have. Error says "Unable to connect to BlackBerry (error 1); skipping."

Is there any solution for that?

Last edited by muratcolakoglu : 04-12-2008 at 08:08 AM.
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Old 04-12-2008, 08:09 AM   #2 (permalink)
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Welcome to the BBF!

It should work fine. What settings have changed, or what version of Desktop Manager are you using?
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Old 04-13-2008, 05:16 AM   #3 (permalink)
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Nothing has changed. I am using PocketMac for synchronisation.
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Old 04-14-2008, 09:40 PM   #4 (permalink)
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I send a message to Blackberry support regarding my probleme. Here is the answer:

"Hello Murat,

Thank you for contacting BlackBerry Customer Support.

The device you are trying to synchronize with uses new high-speed USB technology. PocketMac currently does not support this new technology. A future release of PocketMac will allow for high-speed USB support.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us Murat.

Sincerely,

Rob
BlackBerry Customer Support
Research In Motion Limited "
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