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Old 04-16-2008, 04:44 PM   #1 (permalink)
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Default 8130 contacts sync issue

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Hello all

I hope someone might have an idea on this. The company I work for is giving out BB's as fast as they can get them. Unfortunately, we are now having a problem with the contact sync with Outlook.

We use Outlook 2003 and I believe that the HelpDesk is using the latest DTM 4.3. When they attempt to sync the contacts, nothing comes over. They have not reported any error messages coming up, still waiting to hear back from them on that.

I have suggested they roll back the DTM to 4.2 and try that. I just wanted to see if anyone else has had a problem with syncing contacts from outlook 2003 to the 8130.

Thanks
Steve
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Old 04-16-2008, 05:31 PM   #2 (permalink)
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DM 4.3 works with Outlook 2003, but 4.3 can be buggy in other ways.

Rolling back to DM4.2 SP2, would be wise and is recommended often on this board. They should have no fear of doing that.

Good luck, and welcome to the BBForums.
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