BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-16-2008, 04:44 PM   #1 (permalink)
New Member
 
Join Date: Apr 2008
Model: 8130
PIN: N/A
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8130 contacts sync issue

Please Login to Remove!

Hello all

I hope someone might have an idea on this. The company I work for is giving out BB's as fast as they can get them. Unfortunately, we are now having a problem with the contact sync with Outlook.

We use Outlook 2003 and I believe that the HelpDesk is using the latest DTM 4.3. When they attempt to sync the contacts, nothing comes over. They have not reported any error messages coming up, still waiting to hear back from them on that.

I have suggested they roll back the DTM to 4.2 and try that. I just wanted to see if anyone else has had a problem with syncing contacts from outlook 2003 to the 8130.

Thanks
Steve
Offline  
Old 04-16-2008, 05:31 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

DM 4.3 works with Outlook 2003, but 4.3 can be buggy in other ways.

Rolling back to DM4.2 SP2, would be wise and is recommended often on this board. They should have no fear of doing that.

Good luck, and welcome to the BBForums.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.