BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-20-2008, 08:01 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
Posts: 129
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default How do I update my OS?

Please Login to Remove!

I just downloaded and Installed 4.3 on my computer, and I thought when I sync'd it would load on my Pearl....

How do I update it on the Pearl?
Offline  
Old 04-20-2008, 08:05 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
jtdarden's Avatar
 
Join Date: Feb 2005
Location: DC/VA
Model: 8xxx
PIN: member2393
Carrier: Sprint Nextel
Posts: 375
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You typically have to run the Application Loader.

Are you sure you installed the version that is made for your device?
Offline  
Old 04-20-2008, 08:07 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
Posts: 129
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did run the aplication loader but it did not pick up any new os
Offline  
Old 04-20-2008, 08:10 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
jtdarden's Avatar
 
Join Date: Feb 2005
Location: DC/VA
Model: 8xxx
PIN: member2393
Carrier: Sprint Nextel
Posts: 375
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you downloaded the right OS update file from AT&T, then ran the executable file it should work just fine.

Try downloading the file again, and/or running the executable file again.

Did you validate that they OS version you're downloading is newer than what is on your device.
Offline  
Old 04-20-2008, 08:12 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
Posts: 129
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes the phone says 4.2 and I downloaded 4.3

How do I get the AT&T version
Offline  
Old 04-20-2008, 08:17 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
jtdarden's Avatar
 
Join Date: Feb 2005
Location: DC/VA
Model: 8xxx
PIN: member2393
Carrier: Sprint Nextel
Posts: 375
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am assuming you have an AT&T Pearl because that is what you have listed in your profile.

https://www.blackberry.com/Downloads...E4F82F9F00E7D4
Offline  
Old 04-20-2008, 08:28 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Make sure you deleted the vendor.xml file
Offline  
Old 04-20-2008, 08:38 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
Posts: 129
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NickfromIL View Post
Make sure you deleted the vendor.xml file
How do I delete that file?
Offline  
Old 04-20-2008, 08:47 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Go to c:\program files\common files\research in motion\apploader and delete it
Offline  
Old 04-20-2008, 08:52 PM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
Posts: 129
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NickfromIL View Post
Go to c:\program files\common files\research in motion\apploader and delete it
What is the reason for doing this?
Offline  
Old 04-20-2008, 09:28 PM   #11 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by udeluz View Post
What is the reason for doing this?
Its an index of sorts that ties device OS's to carrier released hh's. Removing this effectively makes the software "generic" of sorts if you will and app loader passes right by the missing vendor.xml and will update your HH
Offline  
Old 04-20-2008, 09:34 PM   #12 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Deleting the vendor.xml does not affect what is loaded to the device or how it is loaded. It only allows the software to BE loaded.
Offline  
Old 04-20-2008, 09:40 PM   #13 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by John Clark View Post
Deleting the vendor.xml does not affect what is loaded to the device or how it is loaded. It only allows the software to BE loaded.
^^^ much better english
Offline  
Old 04-23-2008, 09:56 PM   #14 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
Posts: 129
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you!!!!!!!!!!!!!!!!!
Offline  
Old 04-24-2008, 03:00 AM   #15 (permalink)
New Member
 
Join Date: Apr 2008
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

4.3? I dont think there's a 4.3 os version, maybe you're talking about the desktop manager?
Offline  
Old 04-24-2008, 06:03 AM   #16 (permalink)
New Member
 
chapter1's Avatar
 
Join Date: Apr 2005
Location: Ontario, Canada
Model: 8700g
Carrier: Rogers
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you referring to synchronization? Or updating your handheld software?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.