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Old 04-22-2008, 11:17 AM   #1 (permalink)
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After i am in a call for more then 10 seconds the person i am talking to goes silent and a call fail error pops up on my phone.. Sometimes it dosent even ring and the call fail error comes up.

I am still receiving emails and txts to the phone. Is this a common problem that can be fixed? i do not have insurance on the phone to bring it to get fixed.

I have tried restarting , pulling the battery , enabling and disabling the wireless.

Thank you for any help
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Old 04-22-2008, 11:22 AM   #2 (permalink)
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Originally Posted by looseboost View Post
After i am in a call for more then 10 seconds the person i am talking to goes silent and a call fail error pops up on my phone.. Sometimes it dosent even ring and the call fail error comes up.

I am still receiving emails and txts to the phone. Is this a common problem that can be fixed? i do not have insurance on the phone to bring it to get fixed.

I have tried restarting , pulling the battery , enabling and disabling the wireless.

Thank you for any help
You may need to wipe and reload the OS. If you attempt this make sure that you do a backup first! What OS version are you running and what is your free memory?
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Old 04-22-2008, 11:35 AM   #3 (permalink)
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How would i go about reloading and clearing the Os?

EDIT
V4.2.1.96 Platform 2.3.0.78

File Free - 25061832 bytes
File Total- 64356352 bytes

Last edited by looseboost : 04-22-2008 at 11:46 AM.
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Old 04-22-2008, 12:27 PM   #4 (permalink)
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i jsut did a hard reset and it is only Staying in GSM and Is still having the call failed error
help!!
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Old 04-22-2008, 12:31 PM   #5 (permalink)
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Originally Posted by looseboost View Post
How would i go about reloading and clearing the Os?

EDIT
V4.2.1.96 Platform 2.3.0.78

File Free - 25061832 bytes
File Total- 64356352 bytes
Your memory is fine. Here is the link for reloading the OS. You might wait a little while and see if others chime in with solutions short of this one. Just be sure to back up the device first before proceeding. Be patient through the process. I may take up to 1.25 for the device to finish the process. DO NOT become inpatient and disconnect the device before the process is complete.

Good Luck!

E-

And if the device is still under warranty by all means the easiest route is to return it.
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Old 04-22-2008, 12:34 PM   #6 (permalink)
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Well i already did a hard Reset and the problem is still i am stuck in GSM ...

Last edited by looseboost : 04-22-2008 at 12:40 PM.
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Old 04-22-2008, 12:58 PM   #7 (permalink)
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Well i already did a hard Reset and the problem is still i am stuck in GSM ...
By hard reset you mean a battery pull while the device is on right? It sounds as if your Phone application has become corrupt and I am talking about completely wiping the Operating System and reloading it fresh....
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Old 04-22-2008, 01:58 PM   #8 (permalink)
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No i just did a complete OS wipe ... it dident work then i look down and i have EDGE so i used it for about an hour succsefully and now it is back to GSM and i am getting the same Call failed error
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Old 04-22-2008, 02:13 PM   #9 (permalink)
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it might be a problem with the SIM card, your provider can easily switch it, or maybe try using it in an other phone first
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