BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-12-2008, 06:32 PM   #1 (permalink)
New Member
 
Join Date: May 2008
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Pearl Shows 1 Missed Call!

Please Login to Remove!

A couple of weeks ago, i realized that my pearl was showing one missed call. and it will not go away. I did all the trouble shooting i could think of. I cleared all the call logs, i deleted all my messages, saved messages. I was wondering if anybody else has had this problem, and if so what did you do about it?

Any help would be cool,

Thanks
Offline  
Old 05-12-2008, 06:33 PM   #2 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Nate1286 View Post
A couple of weeks ago, i realized that my pearl was showing one missed call. and it will not go away. I did all the trouble shooting i could think of. I cleared all the call logs, i deleted all my messages, saved messages. I was wondering if anybody else has had this problem, and if so what did you do about it?

Any help would be cool,

Thanks
Start here:

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

Good Luck and let me know!

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 05-12-2008, 08:04 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try intentionally missing a call, then viewing it.
Offline  
Old 05-12-2008, 10:29 PM   #4 (permalink)
New Member
 
Join Date: May 2008
Model: 8100
PIN: N/A
Carrier: tmobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

mine is doing the same thing! its annoying, if anyone knows how to fix it let me know
Offline  
Old 05-12-2008, 10:33 PM   #5 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

erika, welcome to the BBForums.

Check the link posted by Thatzmister2u just a couple posts up. One of those solutions normally works.
Offline  
Old 05-12-2008, 10:34 PM   #6 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

welcome to the forums
Offline  
Old 05-19-2008, 07:58 AM   #7 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

1st post, but i am having the same issue, i worked through all the steps and I still have that 1 missed call.
Offline  
Old 05-19-2008, 08:13 AM   #8 (permalink)
iPhone Mod!
 
zerog46's Avatar
 
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,752
Post Thanks: 17
Thanked 6 Times in 6 Posts
Default

With verizon, call your phone, leave a message, then listen to the message, when you delete them use the star button to end the call and that should remove the icon.
__________________
Life is not holding a good hand. Life is playing a poor hand well.

Last edited by zerog46 : 05-19-2008 at 08:23 AM.
Offline  
Old 05-19-2008, 08:15 AM   #9 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Dan, if you performed all of the suggestions, including the last one (Wipe and reload your OS), then you likely have a missed call...

What in that list have you done?
Offline  
Old 05-19-2008, 08:45 AM   #10 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: cellular south
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Nate1286 View Post
A couple of weeks ago, i realized that my pearl was showing one missed call. and it will not go away.* I did all the trouble shooting i could think of.* I cleared all the call logs, i deleted all my messages, saved messages. I was wondering if anybody else has had this problem, and if so what did you do about it? Any help would be cool,Thanks
Try taking out battery and wait 1-min and it should reset it self it work for me.
Offline  
Old 05-19-2008, 09:52 AM   #11 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by JSanders View Post
Dan, if you performed all of the suggestions, including the last one (Wipe and reload your OS), then you likely have a missed call...

What in that list have you done?
ok, sorry, I did NOT wipe my bberry yet. trying to avoid that at all costs, too much stuff on there to lose and at work it's really a pain.
Offline  
Old 05-19-2008, 10:02 AM   #12 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Oh, you shouldn't lose anything, as you would do a backup first, right? Make note of any registered or licensed application for which you will need to re-enter the code, etc.

If you need to do so at home, post back here if you have any questions.

Is your issue that it is showing one missed call? I would make certain you have performed all the other steps, including verifying in the Missed Calls folder, and changing themes, remove the battery while powered on, etc. I agree wiping and reloading the OS is a pain, but...
Offline  
Old 05-19-2008, 11:01 AM   #13 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by JSanders View Post
Oh, you shouldn't lose anything, as you would do a backup first, right? Make note of any registered or licensed application for which you will need to re-enter the code, etc.

If you need to do so at home, post back here if you have any questions.

Is your issue that it is showing one missed call? I would make certain you have performed all the other steps, including verifying in the Missed Calls folder, and changing themes, remove the battery while powered on, etc. I agree wiping and reloading the OS is a pain, but...
it is not that i am really afraid of losing everything, i just don't have the time. we have all our apps reconciling wirelessly. it's just a real pain.

and yes, i have the icon showing 1 missed call
Offline  
Old 05-19-2008, 11:26 AM   #14 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Okay, I just fixed mine and here is what I did.

1. connect to pc with desktop manager
2. go into backup and restore option
3. choose advanced under backup and restore now
4. on the device database side, scroll down to "phone call log" and highlight
5. choose clear and confirm
6. verify on device\

I hope this helps you guys, cause it was driving me crazy!!!
Offline  
Old 05-19-2008, 11:33 AM   #15 (permalink)
iPhone Mod!
 
zerog46's Avatar
 
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,752
Post Thanks: 17
Thanked 6 Times in 6 Posts
Default

Good one I didn't think of that.
__________________
Life is not holding a good hand. Life is playing a poor hand well.
Offline  
Old 05-19-2008, 11:34 AM   #16 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Thanks Dan... with your permission, I will paste that as an option in the thread...

Of course--that restores your Call Log to whatever date your most recent backup was. Any current or recent call data will be lost.

And you get a star in your crown for the day.

Last edited by JSanders : 05-19-2008 at 11:36 AM.
Offline  
Old 05-19-2008, 12:20 PM   #17 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by JSanders View Post
Thanks Dan... with your permission, I will paste that as an option in the thread...

Of course--that restores your Call Log to whatever date your most recent backup was. Any current or recent call data will be lost.

And you get a star in your crown for the day.
granted
Offline  
Old 05-19-2008, 12:23 PM   #18 (permalink)
CrackBerry Addict
 
The BlackBerry Kid's Avatar
 
Join Date: Apr 2008
Location: Natick Mass
Model: 9700
PIN: it is under my battery, and status page
Carrier: T-Mobile
Posts: 741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

pull the battery.
__________________
Anthony
T-Mobile BlackBerry Bold 9700. blackberry used as of 4-21-08 I love my
Offline  
Old 05-23-2008, 07:45 PM   #19 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: verizon wireless
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

IS ANYONE LISTENING... I have seen the same reply several times. He is not talking about VOICE MAILS... Pulling the battery DIDNT WORK.

I am saving the same issue I restored the phone and I deleted almost everything out of the backup exept my phonebook and email settings.

It solved the problem for a few days. I did not have this problem on the old software only the new version.

I can not afford to keep restoring my phone because it requires an email to our IT department and about 3 days of waiting before I can reactivate my phone on BES.

This is a huge deal and nothing I have read has solved the problem yet.

I wiped and then restored my phone (only contacts and personal email settings)
I have pulled the battery. Checked my messages, deleted everything tryed everything I have seen here so far.

This is not the issue.

It says 1 missed call. If I miss a call it still only says one missed call. If I miss 2 calls it says 2 if I view both missed calls it will say 1 missed call.

It is not a missed call causing the problem otherwise it would say 2 missed calls when I get 1.

This is not a user error problem
Offline  
Old 05-23-2008, 10:11 PM   #20 (permalink)
New Member
 
Join Date: Oct 2007
Model: 8310
PIN: N/A
Carrier: Tmo
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Anyone ever tried this?

Messages Folder, highlight today's date>menu>mark prior opened>menu>search (don't change any fields)>menu>search. Works every time for me, hope this helps.
__________________
Themes4bb.com
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.