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  (#1 (permalink)) Old
Djohne Offline
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Default Msg and Call logs gone - 05-14-2008, 11:38 AM

As the title states both of these are now suddenly empty. I did not delete them...even this morning I sent several text and they have now vanished as well. Will post again later if the same event occurs. Any ideas why this happened?
   
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  (#2 (permalink)) Old
davehane Offline
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Default 05-14-2008, 12:02 PM

Quote:
Originally Posted by Djohne View Post
As the title states both of these are now suddenly empty. I did not delete them...even this morning I sent several text and they have now vanished as well. Will post again later if the same event occurs. Any ideas why this happened?
I don't know, but the same annoying thing happens on my BB.
   
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Dawg Online
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Default 05-14-2008, 12:05 PM

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ


R.I.P. Uga VI - 1999-2008


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jsconyers Offline
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Default 05-14-2008, 12:06 PM

Sounds like you have memory issues. Check and post your available memory here (options > about)

Pull the battery (with the device on) and then check again and post.

If it seems to be low on memory, try some of these links:

Why is my 8100 Pearl losing its call logs or message logs? - BlackBerryFAQ

How can I free up memory on my 8100? - BlackBerryFAQ

http://www.blackberryforums.com/gene...ee-memory.html

http://www.blackberryforums.com/gene...-logs-sms.html

Additional information on memory leaks on the 8100 - BlackBerryFAQ

Good luck
   
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Djohne Offline
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Default 05-14-2008, 04:38 PM

I saw an error come up a while ago but I had o do something so was unable to record it...knew that it had java in it...will check the above posts and try to solve the problem...will inform of success....by the way it deleted all the msgs and call logs not just the oldest ones.

Last edited by Djohne : 05-14-2008 at 05:53 PM.
   
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Dawg Online
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Default 05-14-2008, 06:38 PM

correct thats a memory issue you have to much installed on it


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buglady Offline
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Default 05-14-2008, 11:40 PM

according to verizon this is a known issue and there is no real fix. they said just pull the battery every few days to "help" with this issue.

i am getting rid of my pearl because i dont need a phone that i have to pull the battery out all the time... and i have tried all the fixes and just as soon as you think you have it fixed... it all gets dumped again.. the calls and emails.
   
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Default 05-14-2008, 11:50 PM

True, there is no fix, only good maintenance habits.

Check your other thread where you posted for details.



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Djohne Offline
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Default 05-15-2008, 12:14 AM

Yeah It only has about 5mb free... just installed the 3 free themes....will take them back off I guess
   
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John Clark Offline
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Default 05-15-2008, 12:21 AM

5Mb isn't enough free memory. On the 8100 you should have at least 20Mb. On the 8130 you should have at least 15Mb. There are fixes for this. One thing that isn't mentioned in the threads is that too much use of the "switch application" feature or alt + esc will cause the device to automatically delete emails and call logs.



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Dawg Online
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Default 05-15-2008, 08:01 AM

I have had the pearl for months and I have never once had my logs disappear and I dont pull the battery daily. I just monitor what I install and I use the memory card.


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Djohne Offline
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Default 05-15-2008, 09:54 AM

Uncaught execption:java.lang.illegalargumentexception...thi s is the error that I get...
   
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jsconyers Offline
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Default 05-15-2008, 09:56 AM

What are you doing when you get this error? Are you in a particular app? Are you opening an app?
   
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Djohne Offline
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Default 05-15-2008, 02:58 PM

As I recall I was just viewing the call logs when this came up
   
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Dawg Online
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Default 05-15-2008, 03:29 PM

can you tell us what all you have loaded up?


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Djohne Offline
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Default 05-15-2008, 04:36 PM

Opera Mini, Pacman,berry-a-code,color pearl,facebook and about 4 or 5 themes
   
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Default 05-15-2008, 04:47 PM

Way too many apps open at the time.



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Dawg Online
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Default 05-15-2008, 04:48 PM

there is your problem right there you need to delete some stuff. I dont run any after market themes anymore they wind up costing precious memory.

go to options status and check memory then delete those themes and see what it is then. There is no need to keep multiple themes installed you can only run one at a time.

This is mine with:
Themes: Preinstalled only
Games: 0
Misc apps:
facebook
berry a code
google sync
ascendo money
bbsmartview
bb weather
2 gigs worth of music.


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Last edited by Dawg : 05-15-2008 at 05:06 PM.
   
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Djohne Offline
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Default 05-15-2008, 06:26 PM

Well I'm gonna take off the themes n see how it performs....I'm used to having a motorola that I can change the skins at will and have lots saved to the system.....
   
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Default 05-17-2008, 01:57 PM

i have had the same problem with my pearl..and ive been reading this htread so hopefully this will help
   
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Djohne Offline
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Default 05-17-2008, 05:37 PM

Well I still got the error after but at least the logs have not disappeared again...will wait and see though
   
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Dawg Online
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Default 05-17-2008, 07:57 PM

did you delete taks or memo pad from the hand held?


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