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Old 05-15-2008, 02:06 PM   #1 (permalink)
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Unhappy Syncing duplicates all calendar entries onto handheld (8120, ATT)

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I've seen lots of posts on this, but no solutions.

I've had a 7100t and 8830, with no problems. I switched to the Pearl 8120 on ATT and now I cannot get my Calendar syncing properly.

I have it set up for 2 way sync, only future items. I do not have a BES; I sync thru USB. I sync only with Outlook. When I sync all my calendar items in Outlook get added to my handheld, even though they are already there. It happens every time. So, I can end up with 3, 4, or 5 of the same item, if I just kept syncing.

I've cleared my calendar databases on my handheld, then resynced. When I immediately resynced a second time--just to check, it wanted to duplicate again. It should have said there were no differences. My contacts, memo pad, and tasks all work fine.

Software on phone Platform Version: 2.6.0.52
Software on phone Application Version: 4.3.0.91
BB Desktop Manager: 4.3.0.12

If anyone has a solution, I please post! I am getting annoyed & may have to switch back to the 8830. :(

But I like the little Pearl.

Thx.
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Old 05-15-2008, 02:19 PM   #2 (permalink)
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Welcome to the BBForums.

Try this (same deal happened to me recently): Make sure the correct email address is set to be the default on the BB Calendar (Options > Advanced > Default Services). Select your email address if you have more than one.

Make sure your Outlook calendar is complete and up to date, and follow the instructions in How to Clear/Delete all your Address/Calendar items at once - BlackBerryFAQ

Confirm on the BB that the correct email address is still set in default services.

And resync.
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Old 05-15-2008, 03:43 PM   #3 (permalink)
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Wirelessly posted (Verizon 8830)

I will take it a step further.
Go to your service books and delete all cical items except the one containing your default messaging service.
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Old 05-15-2008, 04:39 PM   #4 (permalink)
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@ Jsanders: I did all that before I posted. Any other suggestions.

@ akosnitzky: what do you mean "cical items"

Last edited by sfbbyuser : 05-15-2008 at 04:40 PM.
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Old 05-15-2008, 04:51 PM   #5 (permalink)
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Once you have looked where ak advised, you will see what he means.
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Old 05-15-2008, 07:15 PM   #6 (permalink)
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Ok, I went into Service Books and opened all the items. Everything that had CICAL in it, I deleted. Exept for the one associated with my email address for outlook. I deleted all calendar items again on my handheld (following the FAQ instructions). I added one item to my device calendar for Sunday--as a test item. I set up the sync to 2 way, all past & future items. I synced and I got all 602 items from my outlook calendar onto my device. And the one item on my device, did not make it on to my outlook calendar.

I synced again, and guess what. It offered me the option of adding the exact same 602 items to my device & did not transfer the one from my device to my outlook calendar.

Any ideas?
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Old 05-15-2008, 07:49 PM   #7 (permalink)
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Here's another piece of info that might help solve this puzzle. In the "Device Databases" section of the Desktop Manager, I have 4 Calendar databases. Three say "Calendar" and one says "Calendar - All"

Also, I never had any [CICAL] service books. I have email addresses listed in service books. When I open the email address in the service book, it says, among other things, "CID: CICAL" I deleted the email addresses for all my emails except the the one for my main email address associated with outlook & now I can't email. I guess I'll resend service books to fix that problem. But I'm still unable to synce calendars with outlook without getting all duplicates.

Last edited by sfbbyuser : 05-15-2008 at 08:07 PM.
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Old 05-16-2008, 11:25 AM   #8 (permalink)
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OK, I have sucess! I did several things, several times, over and over again, in varying different orders. I think that if you are experiencing the same problem that I had, then this is the solution:

Clear/Delete all your Calendar items at once from Desktop Manager: Backup/Restore>Advanced In Device Databases, click on Calendar, then click Clear, the Close, Close

Disconnect your BB from the USB.

On your BB, go to: Options>Advanced Options> Service Books
Open open all email addresses. Delete all your email addresses.

Send service books. Wait a few minutes. Then go back into Options>Advanced Options> Service Books and open all email addresses. Delete all email addresses with "CID: CICAL" EXCEPT the one associated with your Outlook Calendar.

Turn off your blackberry. Take out the battery. Put the battery back in.

Now, connect the BB back to the compter. Configure your calendar sync to go 2 ways all past & future items & remove alarm for past items.

That should do it. It did it for me.
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Old 05-17-2008, 02:31 AM   #9 (permalink)
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Default Sync Problems on 8120

I have had the same problem ever since I purchased my 8120.
Blackberrt are aware of the problem and are supposed to be working on a software update or patch.sorry I can be the bearer of good news.



Quote:
Originally Posted by sfbbyuser View Post
I've seen lots of posts on this, but no solutions.

I've had a 7100t and 8830, with no problems. I switched to the Pearl 8120 on ATT and now I cannot get my Calendar syncing properly.

I have it set up for 2 way sync, only future items. I do not have a BES; I sync thru USB. I sync only with Outlook. When I sync all my calendar items in Outlook get added to my handheld, even though they are already there. It happens every time. So, I can end up with 3, 4, or 5 of the same item, if I just kept syncing.

I've cleared my calendar databases on my handheld, then resynced. When I immediately resynced a second time--just to check, it wanted to duplicate again. It should have said there were no differences. My contacts, memo pad, and tasks all work fine.

Software on phone Platform Version: 2.6.0.52
Software on phone Application Version: 4.3.0.91
BB Desktop Manager: 4.3.0.12

If anyone has a solution, I please post! I am getting annoyed & may have to switch back to the 8830. :(

But I like the little Pearl.

Thx.
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