Originally Posted by The BlackBerry Kid
welcome to the forum
any questions, just ask!
The user IS asking a question...
@bp3dots -- what version of Desktop Manager are you using?
And, oOn what version of Windows?
I would recommend you download and install Desktop Manager ver 4.2, Service Pack 2, withOUT the Media Manager.
If loading to a Vista machine, you may need to load it with Administrator rights enabled on your Vista PC.