BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-20-2008, 10:57 PM   #1 (permalink)
CrackBerry Addict
 
dwp1975's Avatar
 
Join Date: Mar 2007
Location: Rockville, MD
Model: 9530
OS: 4.7.0.75
PIN: 304CEA0A
Carrier: Verizon Wireless
Posts: 569
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default VZW replacement 8130 quality issues

Please Login to Remove!

This morning fedex delivered my replacement 8130s, they are obviously refurbs becuase they came shrinkwrapped in brown cardboard boxes. Which is cool, I can deal with refurbs, but mine seems to have quality issues. Most noticeably the backlight for the keyboard has a yellow hue, where as my original was white. Also, side by side the replacement 8130's screen is darker than the original one. Lastly, the trackball is very smooth when scrolling, similar to my old 8100 that was well used. The device seems to function but did I get a a dud quality-wise? And do I have a good case to take it to a Verizon store and ask for a new replacement?
Offline  
Old 05-20-2008, 11:12 PM   #2 (permalink)
BlackBerry Extraordinaire
 
hnsimpson's Avatar
 
Join Date: Nov 2005
Location: NC
Model: 8130
OS: 4.5xxxx
PIN: pm me for it
Carrier: Verizon
Posts: 1,039
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would look to return it and re-enter the refurb-lottery...there are lots of winners, but there are some losers too.

It seems you may have lost this time.

-simpson
__________________
"Just bust a move."

-Young MC
Offline  
Old 05-21-2008, 11:34 AM   #3 (permalink)
New Member
 
Join Date: May 2008
Model: 8130
PIN: N/A
Carrier: VZW
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same issue. My original phone's trackball blew up in a couple months, I sent in for a replacement, and it was clearly a refurb that had the exact same problem. I had to wait in the store for 4 hours before they finally gave in and got me a new replacement.
Offline  
Old 05-23-2008, 12:46 PM   #4 (permalink)
CrackBerry Addict
 
dwp1975's Avatar
 
Join Date: Mar 2007
Location: Rockville, MD
Model: 9530
OS: 4.7.0.75
PIN: 304CEA0A
Carrier: Verizon Wireless
Posts: 569
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Gone thru two replacements, both were no-gos. 1st one had a bad keypad backlight that looked yellowish and the 2nd one has a crappy end button that clicks when pressed. So back it goes on to replacement #3 which will be my 4th pearl.
Offline  
Old 05-25-2008, 01:09 PM   #5 (permalink)
CrackBerry Addict
 
dwp1975's Avatar
 
Join Date: Mar 2007
Location: Rockville, MD
Model: 9530
OS: 4.7.0.75
PIN: 304CEA0A
Carrier: Verizon Wireless
Posts: 569
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

At what point will Verizon offer me a brand new device or a different device of comparable price?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

OEM BULB with Housing for DELL 331-1310 Projector with 180 Day Warranty
$149.0
OEM BULB with Housing for DELL 331-1310 Projector with 180 Day Warranty pictureOEM BULB with Housing for DELL 7700 FullHD Projector with 180 Day Warranty
$319.0
OEM BULB with Housing for DELL 7700 FullHD Projector with 180 Day Warranty pictureOriginal Chunghwa 15" CLAA150XP01QL A+ LCD Screen Display OEM Dell E157FPTe
$45.0
Original Chunghwa 15Dell FA65NS0-00 AC Power Supply Charger Adapter with strap Genuine OEM
$11.27
Dell FA65NS0-00 AC Power Supply Charger Adapter with strap Genuine OEM pictureArclyte Projector Lamp for Dell 310-6896 OEM Bulb with Housing
$184.84
Arclyte Projector Lamp for Dell 310-6896 OEM Bulb with Housing picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.