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Old 05-24-2008, 06:14 PM   #1 (permalink)
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Default setting up email on a VZW 8130

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ok guys. im a new member to the world of blackberry. i just bought an 8130 vzw edition off ebay and i have it activated for my # and everything now. but im trying to set up my email. i go thru the email setup wizard and it asks for a usernam/pass but i dont have it. so i try creating a new one but the PIN to the phone is already registered under the previous owner. is there anyway to have RIM or VZW override this and delete that account so i can creat a new one for myself? i emailed the seller of the phone trying to get the username/pass so i can do it this way as well but im still waiting for an answer. any help anyone can provide is appreciated.
Old 05-24-2008, 06:18 PM   #2 (permalink)
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Wirelessly posted (8310; The Juggernaut)

You need to askeither the old owner to release the PIN from their BIS, or call them yourself. Be nice, they don't have to do it.
Old 05-25-2008, 08:45 AM   #3 (permalink)
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Wirelessly posted (7130e)

I've ran into that so many times. Just call verizon and ask to speak with bb data support. Tell them you need to set up a new username and pasword and you have a used device. They will clear out the previous persons info for you. And set your new name and password. You don't have to call the previous owner at all.
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