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Old 05-26-2008, 08:13 PM   #1 (permalink)
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Exclamation pearl problems... i think its dead?!?

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Hello all, and thanks in advance for taking the time to read my problem. Anyway here we go... I was installing OS 4.3 on my second blackberry (pearl) and for some reason it told me that the install couldnt be completed due to a fatal error on the software, it also told me were my backup was so when i went to back it up i umpluged the cable from the phone while it was trying to load it and now my blackberry is just black. All i get is a black screen as if the phone cant turn On, and a red blinking indicator. What has me worried is that now i connect the hpone to my laptop and it will not recognice the phone and DM tells me that there is nothing connected to it even though the phone is connected. My question is as follows.... Is there anything i can do to reinstall the OS or is the phone pretty much dead ? Any help i get will be appreciated greatly. Thank you all for any feedback and help i get.
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Old 05-26-2008, 08:21 PM   #2 (permalink)
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Wirelessly posted (8310; The Juggernaut)

Eh, a risk of using Beta software, I'm sorry you're having problems.

Use JL_cmder and its instructions to wipe your device and load a good OS to it.

All can be found here. http://www.blackberryfaq.com/index.php/Main_Page

Last edited by JSanders : 05-26-2008 at 08:26 PM.
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Old 05-26-2008, 08:26 PM   #3 (permalink)
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i can do that? Even though the pearl doesnt even turn on and the computer doesnt even know it is connected to it and DM doesnt even detect the connection to it?
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Old 05-26-2008, 08:29 PM   #4 (permalink)
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Wirelessly posted (8310; The Juggernaut)

Certainly you can, it works 99% of the time.
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Old 05-26-2008, 08:32 PM   #5 (permalink)
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Wirelessly posted (8310; The Juggernaut)

Certainly you can, it works 99% of the time.
OK !! Great, will give it a shot. One more thing, I thought 4.3 was a tried and tested OS and not a beta. I am confused. Will post back with results and thanks again friends.
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Old 05-26-2008, 09:16 PM   #6 (permalink)
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Thank you,Thank you,Thank you. It worked like a charm. Now i have my backup again. You guys are the greatest.
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Old 05-26-2008, 09:50 PM   #7 (permalink)
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4.3 is not beta if he is using 8110 or 8120
anyway great news jl_cmder worked once again
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Old 05-26-2008, 10:55 PM   #8 (permalink)
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Wirelessly posted (8310; The Juggernaut)

Yes, I assumed he was loading to a 8100, and 4.3 would a good OS for the newer 8110, 8120, 8130 models. Either it worked.
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Old 05-27-2008, 09:07 PM   #9 (permalink)
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Wirelessly posted (8310; The Juggernaut)

Yes, I assumed he was loading to a 8100, and 4.3 would a good OS for the newer 8110, 8120, 8130 models. Either it worked.
well, you assumed right, i was loading to a 8100, and i am sure thats the reason why this happened to me. I loaded the rght OS (4.2) and it is working like a charm. Thanks guys, it was awesome the way you all helped just by having this forum, and thanks JSanders for the one on one help.
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Old 05-27-2008, 09:27 PM   #10 (permalink)
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what would the right os be for a 8703e?
4.3 crashed me and i went through a similiar situation.
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