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Old 05-30-2008, 05:56 PM   #1 (permalink)
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I have that little envelop icon at the top of my BB screen that indicates an email or text message and I can't get it to go away. I've searched each folder and i have nothing new, I've turned the BB off and on it the icon is still there. Any idea how to remove it?
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Old 05-30-2008, 06:01 PM   #2 (permalink)
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Originally Posted by GeoGiant View Post
I have that little envelop icon at the top of my BB screen that indicates an email or text message and I can't get it to go away. I've searched each folder and i have nothing new, I've turned the BB off and on it the icon is still there. Any idea how to remove it?
Goto message folder and hit menu>View Saved Messages (is it there?)
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Old 05-30-2008, 06:06 PM   #3 (permalink)
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Goto message folder and hit menu>View Saved Messages (is it there?)
No messages there. i also tried "view folder" on the menu options and checked all 8 folders - browser messages, missed calls, MMS inbox, MMS outbox, phone calls, SMS inbox, SMS outbox, WAP push messages... all empty.
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Old 05-30-2008, 06:11 PM   #4 (permalink)
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No messages there. i also tried "view folder" on the menu options and checked all 8 folders - browser messages, missed calls, MMS inbox, MMS outbox, phone calls, SMS inbox, SMS outbox, WAP push messages... all empty.

Wait. Have you tried a hard reset? Battery pull while the device is on?

If that fails see:

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

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Old 05-30-2008, 06:16 PM   #5 (permalink)
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Thanks! i will give it a try!
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Old 05-30-2008, 07:56 PM   #6 (permalink)
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Pulling the battery worked. thanks bro.
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Old 05-30-2008, 08:49 PM   #7 (permalink)
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That solves most quirky issues with your device! Glad it worked!

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