BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-30-2008, 06:56 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2007
Location: PA
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mail Icon.... help!

Please Login to Remove!

I have that little envelop icon at the top of my BB screen that indicates an email or text message and I can't get it to go away. I've searched each folder and i have nothing new, I've turned the BB off and on it the icon is still there. Any idea how to remove it?
Offline  
Old 05-30-2008, 07:01 PM   #2 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by GeoGiant View Post
I have that little envelop icon at the top of my BB screen that indicates an email or text message and I can't get it to go away. I've searched each folder and i have nothing new, I've turned the BB off and on it the icon is still there. Any idea how to remove it?
Goto message folder and hit menu>View Saved Messages (is it there?)
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 05-30-2008, 07:06 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2007
Location: PA
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Thatzmister2u View Post
Goto message folder and hit menu>View Saved Messages (is it there?)
No messages there. i also tried "view folder" on the menu options and checked all 8 folders - browser messages, missed calls, MMS inbox, MMS outbox, phone calls, SMS inbox, SMS outbox, WAP push messages... all empty.
Offline  
Old 05-30-2008, 07:11 PM   #4 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by GeoGiant View Post
No messages there. i also tried "view folder" on the menu options and checked all 8 folders - browser messages, missed calls, MMS inbox, MMS outbox, phone calls, SMS inbox, SMS outbox, WAP push messages... all empty.

Wait. Have you tried a hard reset? Battery pull while the device is on?

If that fails see:

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 05-30-2008, 07:16 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2007
Location: PA
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks! i will give it a try!
Offline  
Old 05-30-2008, 08:56 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2007
Location: PA
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Pulling the battery worked. thanks bro.
Offline  
Old 05-30-2008, 09:49 PM   #7 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That solves most quirky issues with your device! Glad it worked!

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.