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Old 05-31-2008, 11:38 PM   #1 (permalink)
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Default Callers can hear me, but I cannot hear them?

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My wife has a red T-mobile Pearl, and when she makes calls out or receives them, she can hear the other person, but they cannot hear her....I have done a hard reset, and switched connections on and off....but I must admit, I have never had this happen before. Any ideas? This is a Two day Old Warranty Replacement.....
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Old 06-01-2008, 08:22 AM   #2 (permalink)
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Wirelessly posted (7130e)

Sounds like you need another replacement. It may be the internal mic that's the problem. Send it back for another one.
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Old 06-01-2008, 01:54 PM   #3 (permalink)
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Default Muted?

An unlikely circumstance - but see if she's managed to tap the top into mute mode.
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Old 06-01-2008, 01:57 PM   #4 (permalink)
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Good idea MBW. I didn't think of that.
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Old 06-01-2008, 05:23 PM   #5 (permalink)
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Mute Mode... you mean via Profiles?
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Old 06-01-2008, 05:24 PM   #6 (permalink)
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Wirelessly posted (7130e)

Mute is the button on the top left of your BB.
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Old 06-01-2008, 05:27 PM   #7 (permalink)
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wait, you mean the top.... duh! I tried, no dice. Back to T-Mo she goes...
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