BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-01-2008, 12:38 AM   #1 (permalink)
Thumbs Must Hurt
 
h3LO's Avatar
 
Join Date: Nov 2006
Location: Seattle, WA
Model: 9000
Carrier: The Evil Globe
Posts: 174
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Callers can hear me, but I cannot hear them?

Please Login to Remove!

My wife has a red T-mobile Pearl, and when she makes calls out or receives them, she can hear the other person, but they cannot hear her....I have done a hard reset, and switched connections on and off....but I must admit, I have never had this happen before. Any ideas? This is a Two day Old Warranty Replacement.....
__________________
If you watch a game, it's fun. If you play it, it's recreation. if you work at it, it's GOLF!
Offline  
Old 06-01-2008, 09:22 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
li2327's Avatar
 
Join Date: Jan 2005
Location: Philly
Model: 9530
OS: 4.7.0.148
PIN: 30504C7A
Carrier: T-Mobile
Posts: 363
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (7130e)

Sounds like you need another replacement. It may be the internal mic that's the problem. Send it back for another one.
__________________
Facebook: [email address]
Offline  
Old 06-01-2008, 08:54 AM   #3 (permalink)
MBW
Talking BlackBerry Encyclopedia
 
MBW's Avatar
 
Join Date: May 2008
Model: 8110
PIN: N/A
Carrier: AT&T
Posts: 393
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Muted?

An unlikely circumstance - but see if she's managed to tap the top into mute mode.
__________________
/\/\\/\/
Offline  
Old 06-01-2008, 08:57 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
li2327's Avatar
 
Join Date: Jan 2005
Location: Philly
Model: 9530
OS: 4.7.0.148
PIN: 30504C7A
Carrier: T-Mobile
Posts: 363
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (7130e)

Good idea MBW. I didn't think of that.
__________________
Facebook: [email address]
Offline  
Old 06-01-2008, 12:23 PM   #5 (permalink)
Thumbs Must Hurt
 
h3LO's Avatar
 
Join Date: Nov 2006
Location: Seattle, WA
Model: 9000
Carrier: The Evil Globe
Posts: 174
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mute Mode... you mean via Profiles?
__________________
If you watch a game, it's fun. If you play it, it's recreation. if you work at it, it's GOLF!
Offline  
Old 06-01-2008, 12:24 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
li2327's Avatar
 
Join Date: Jan 2005
Location: Philly
Model: 9530
OS: 4.7.0.148
PIN: 30504C7A
Carrier: T-Mobile
Posts: 363
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (7130e)

Mute is the button on the top left of your BB.
__________________
Facebook: [email address]
Offline  
Old 06-01-2008, 12:27 PM   #7 (permalink)
Thumbs Must Hurt
 
h3LO's Avatar
 
Join Date: Nov 2006
Location: Seattle, WA
Model: 9000
Carrier: The Evil Globe
Posts: 174
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

wait, you mean the top.... duh! I tried, no dice. Back to T-Mo she goes...
__________________
If you watch a game, it's fun. If you play it, it's recreation. if you work at it, it's GOLF!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.