BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-03-2008, 10:13 AM   #1 (permalink)
New Member
Join Date: Apr 2008
Model: 8300
Carrier: China Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Duplicate Entry in Calendar

Please Login to Remove!

My Boss' BB 8100, with BES. Without any action, he found a message called "Activation Completed". BES admin could find any activation message on BES notes server log. And after that, all the exisiting entries in Calendar became duplicated.
Calendar on notes is OK.
I have tried remove battery to reboot the device, not working.
Anyone know what happened, and is there any way to resolve it besides WIPE and re-Activation the device?
And due to IT policy it is not allowed to backup/restore the third party application such as Password Keeper, so re-Activation means user need manually key in all the information. So is there anyway to passby, so user dunt have to manually key in the information like Password Keeper?
Old 06-03-2008, 12:14 PM   #2 (permalink)
BlackBerry Master
dankarlinski's Avatar
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts

you can wipe your device using JL_Cmder and reload the device software

that should fix it

download the software from your carriers BIS website
Old 07-08-2008, 02:06 PM   #3 (permalink)
Knows Where the Search Button Is
Join Date: Apr 2008
Model: 8830
Carrier: Verizon
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts

You can disable wireless synchronization for the calendar on the blackberry. Then connect it to the computer, run Desktop Manager and open Backup/Restore. Click on Advanced. Click on the Calendar on the right side of the screen and then click on Clear. This will clear the calendar from the Blackberry. Now enable the wireless synchronization on the blackberry calendar. This should reload the calendar from the BES. Your duplicates should now be gone.

We have seen the Activation Complete message come up when the blackberry is plugged into the computer and Desktop Manager is opened. This will sometimes start an EA on the blackberry. I have opened a case with RIM but they never solved the problem. Now the user has a new computer and new blackberry and we haven't seen the problem again.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.