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Old 06-06-2008, 05:17 AM   #1 (permalink)
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Default Blackbery Address book issues..

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Hi Guys,

Have any of you come across the problem where the address book in your outlook contacts does not match up with the address book on your blackberry..?

Any help would be appreciated..

Thanks..
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Old 06-06-2008, 06:50 AM   #2 (permalink)
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Not sure of your issue here, msokey_jnr. Can you elaborate.

Are you trying to sync with Outlook and ?
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Old 06-06-2008, 07:08 AM   #3 (permalink)
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basically got a whole load of contacts in outlook address book but not all of those are being displayed in the blackberrry address book...
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Old 06-06-2008, 07:13 AM   #4 (permalink)
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Are you on a BIS server or a BES server?
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Old 06-06-2008, 08:25 AM   #5 (permalink)
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Smokey, on your BB open the Address Book > Menu > Filters. Make sure all are UNchecked and save.

If that works for you, it is a common mistake by users setting a filter and not knowing it. See what a difference detail in a question makes?
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Old 06-06-2008, 08:43 AM   #6 (permalink)
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Quote:
Originally Posted by cgladba1 View Post
Are you on a BIS server or a BES server?
Hi,

what is a BIS server.. we are on a BES server.
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Old 06-06-2008, 08:55 AM   #7 (permalink)
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BIS is the personal BlackBerry Internet Service. Knowing you are on a BES would be helpful also. Make sure none of your contacts are set to private, as well.
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Old 06-06-2008, 10:04 AM   #8 (permalink)
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Quote:
Originally Posted by JSanders View Post
Smokey, on your BB open the Address Book > Menu > Filters. Make sure all are UNchecked and save.

If that works for you, it is a common mistake by users setting a filter and not knowing it. See what a difference detail in a question makes?


both the settings are UNcheckecked..... what else could be the problem.
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Old 06-06-2008, 10:08 AM   #9 (permalink)
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Quote:
Originally Posted by smokey_jnr View Post
both the settings are UNcheckecked..... what else could be the problem.
Since you're on a BES...
Check your wireless sync settings on the device.
Address Book > Options > Wireless Synchronization = ?
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Old 06-06-2008, 10:12 AM   #10 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
Since you're on a BES...
Check your wireless sync settings on the device.
Address Book > Options > Wireless Synchronization = ?
wireless sync is on......
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Old 06-06-2008, 10:13 AM   #11 (permalink)
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Try turning it off, wait a few minutes... and then turn it back on.
If that doesn't work, contact your BES administrator, and have them check the address book sync settings from the server side.
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Old 06-06-2008, 10:22 AM   #12 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
Try turning it off, wait a few minutes... and then turn it back on.
If that doesn't work, contact your BES administrator, and have them check the address book sync settings from the server side.
on the BES the address book is to bi-directional as the image below..
Attached Files
File Type: doc bes add settings.doc (71.5 KB, 62 views)
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Old 06-06-2008, 10:28 AM   #13 (permalink)
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Beats me. :-/
Maybe try reactivating your device?
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Old 06-06-2008, 11:36 AM   #14 (permalink)
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Are the ones you are missing in your actual contacts folder, or a sub folder?
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Old 06-09-2008, 06:00 AM   #15 (permalink)
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they are in the contacts folder....
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