BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-08-2008, 12:08 AM   #1 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default OS upgrade trouble

Please Login to Remove!

I have downloaded the newest version of the desktop manager and the .exe file for OS. I clicked on the .exe file and let it run it's course, opened the desktop manager, nothing popped up, and i still can't find out how to install it completely or if it is already installed. I also tried going through and deleting the vendor file but still nothing. Can someone please help?
Offline  
Old 06-08-2008, 12:15 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,913
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

You say you tried deleting the vendor.xml file, or you did?

If you deleted the vendor file while connected to the USB and with DM open, you need to unplug from theh USB, and then reconnect, it won't recognize the OS upgrade until you open Desktop Manager AFTER you have deleted the vendor file.

And you didn't say, but what do you have currently loaded on the BB device, and what OS are upgrading to?
Offline  
Old 06-08-2008, 12:25 AM   #3 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,705
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Another common mistake is to delete the vendor.xml file after Desktop Manager installation and before OS installation. Both Desktop Manager AND the OS installations will load the vendor.xml file. Make sure you delete it AFTER both installations. It's either that or you installed the wrong OS for your device.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

200-PCS CRYSTAL FREQUENCY 8.0000MHZ 20PF CTS MICRO ATS08ASM-1 08ASM1 ATS08ASM1
$24.93
200-PCS CRYSTAL FREQUENCY 8.0000MHZ 20PF CTS MICRO ATS08ASM-1 08ASM1 ATS08ASM1 picture25-PCS FREQUENCY CRYSTAL 16MHZ 20PF 4-PIN SMD FOX FPX160-20 16020 FPX16020
$27.02
25-PCS FREQUENCY CRYSTAL 16MHZ 20PF 4-PIN SMD FOX FPX160-20 16020 FPX16020 picture14-PCS FREQUENCY VTI TECH HGFGLJ-18.432MHZ 18432 HGFGLJ18432MHZ
$9.3
14-PCS FREQUENCY VTI TECH HGFGLJ-18.432MHZ 18432 HGFGLJ18432MHZ pictureRice Lake D1000-3 Full-body Multi-Frequency Segmental Analyzer w/ Column/Laptop
$2450.0
Rice Lake D1000-3 Full-body Multi-Frequency Segmental Analyzer w/ Column/Laptop picture15-PCS IC MC145170D PLL FREQUENCY SYNTHESIZER WITH SERIAL INTERFACE CMOS 145170
$34.52
15-PCS IC MC145170D PLL FREQUENCY SYNTHESIZER WITH SERIAL INTERFACE CMOS 145170 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.