BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-08-2008, 12:08 AM   #1 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default OS upgrade trouble

Please Login to Remove!

I have downloaded the newest version of the desktop manager and the .exe file for OS. I clicked on the .exe file and let it run it's course, opened the desktop manager, nothing popped up, and i still can't find out how to install it completely or if it is already installed. I also tried going through and deleting the vendor file but still nothing. Can someone please help?
Offline  
Old 06-08-2008, 12:15 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 256 Times in 185 Posts
Default

You say you tried deleting the vendor.xml file, or you did?

If you deleted the vendor file while connected to the USB and with DM open, you need to unplug from theh USB, and then reconnect, it won't recognize the OS upgrade until you open Desktop Manager AFTER you have deleted the vendor file.

And you didn't say, but what do you have currently loaded on the BB device, and what OS are upgrading to?
Offline  
Old 06-08-2008, 12:25 AM   #3 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Another common mistake is to delete the vendor.xml file after Desktop Manager installation and before OS installation. Both Desktop Manager AND the OS installations will load the vendor.xml file. Make sure you delete it AFTER both installations. It's either that or you installed the wrong OS for your device.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

ON SEMICONDUCTOR A5191HRTPG-XTD (Brand New Current Factory Packaging)
$24.5
ON SEMICONDUCTOR A5191HRTPG-XTD (Brand New Current Factory Packaging) pictureNEW LOT OF 334 ROHM SEMICONDUCTOR XSTR/SM NPN PNP 6PINSC-70 UMZ1N
$39.99
NEW LOT OF 334 ROHM SEMICONDUCTOR XSTR/SM NPN PNP 6PINSC-70 UMZ1N pictureNEW LOT OF 96 NXP SEMICONDUCTORS IC/SM UNBUFFERED INVERTER LP TSSOP-5 74AUP1GU04
$14.99
NEW LOT OF 96 NXP SEMICONDUCTORS IC/SM UNBUFFERED INVERTER LP TSSOP-5 74AUP1GU04 pictureTexas Instruments 2N335 USN CGO (New Old Stock) Transistor Semiconductor
$16.99
Texas Instruments 2N335 USN CGO (New Old Stock) Transistor Semiconductor  pictureNEW LOT OF 435 ON SEMICONDUCTOR DIODE SCHOTT/SM SERIES CONNECT SC70-3 BAT54SWT1G
$14.99
NEW LOT OF 435 ON SEMICONDUCTOR DIODE SCHOTT/SM SERIES CONNECT SC70-3 BAT54SWT1G picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.