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Old 06-19-2008, 03:53 AM   #1 (permalink)
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Hi, don't know if anybody can help me with this or not...

I recently sold a colleague's 8120 on ebay. He cancelled his contract with O2 UK midway through and was told he could keep the handset.
Before I dispatched the handset, I wiped it by performing a factory reset.

I have just had a message from the buyer asking for the following info:

" i have just connected the 8120 i got off you to a blackberry contract and it wants the password and user name to connect to blackberry itself. i cannot use the phone without this as the pin is for this device, but registered to yourself and will not let me re-register a new account. please can you text me the user and password?"

I'm not sure how to proceed... the unit was previously set up to receive my colleague's work email using a Blackberry Internet Server.

Can anybody help?

Many thanks in advance.

Eoghan
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Old 06-19-2008, 06:13 AM   #2 (permalink)
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Wirelessly posted (positive thoughts!!!: BlackBerry8800/4.5.0.42 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Sounds like your friend need to contact O2 and have the BIS acct he set up deactivated/have the PIN released
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Old 06-19-2008, 06:33 AM   #3 (permalink)
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Thanks. That's kind of what I figured.
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