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Old 06-20-2008, 06:27 PM   #1 (permalink)
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Default Problem Adding mail.com address to BB 8130

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I'm attempting to add my POP3/IMAP mail.com email address to my bb through the BIS. The process fails the first time and I'm prompted to enter the information (user name, server, and password) manually, which I do. (mail.com detected I was trying to add the account to my BB and sent me an email with the information to use to configure it so I'm confident what I'm entereing is correct.) After entering the information the proces runs for a few minutes then fails with the following error message: "An error ocurred during email account validation. Please check your Information and try again." I confirmed that everything is entered correctly and try again and the same thing happens.

Can someone please help me get this setup?
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Old 06-20-2008, 06:41 PM   #2 (permalink)
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Wirelessly posted (Verizon 8830)

Which e-mail domain?

I know some users have trouble with hotmail.
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Old 06-20-2008, 06:48 PM   #3 (permalink)
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Quote:
Originally Posted by akosnitzky View Post
Wirelessly posted (Verizon 8830)

Which e-mail domain?

I know some users have trouble with hotmail.

It's one of the mail.com domains... [email address].
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