Originally Posted by JSanders
perley, after you downloaded the OS software to your PC, did you click on the downloaded EXE file and install it? If you didl, good. If not, you need to do so. Either download the file again, this time observing WHERE you download the file to, and install it.
Yes I did install it. When I connect the BB to my laptop, AppLoader comes up, says there are updates for my BB. I install these updates, turn off my phone, reboot and try to install colorpearl.alx and it says the same thing.
These are the versions of software:
BB v18.104.22.168 (Platform 22.214.171.124)
This seems so frustrating
. I read the FAQ's you posted, followed those instructions (the best I could) and it seems I'm not getting anywhere.