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Old 06-24-2008, 08:36 PM   #1 (permalink)
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Default Help! Keyboard Issues! Menu button types a "W"

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I just got my Pearl today and I'm a first time user to Blackberry. I can honestly say I'm very unimpressed so far. My menu button types a "W" and my Go Back button types an "x" So, basically, I am dead in the water. HELP!
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Old 06-24-2008, 08:42 PM   #2 (permalink)
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Did you get it new? If so, take it back. If it's used, I'd say it got wet.
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Old 06-24-2008, 08:44 PM   #3 (permalink)
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Yeah, it's brand new. I just got it in the box from Verizon today. There's no way to reload the OS and fix the issue?
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Old 06-24-2008, 08:58 PM   #4 (permalink)
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Wirelessly posted

Really strange.
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Old 06-24-2008, 09:00 PM   #5 (permalink)
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Nah, it's just my luck. This is my first Blackberry and I think I got too excited. I was destined to have a BOB.
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Old 06-24-2008, 09:14 PM   #6 (permalink)
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No...take it back and get another one. That's not normal.
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Old 06-24-2008, 09:18 PM   #7 (permalink)
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What's hilarious is that I couldn't figure out how to open up any applications for the life of me. I was thinking to myself "How the hell do people use these things??!?" Then I looked through the user guide and saw the "berry" icon labeled as "Menu" and knew something had to be wrong.
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Old 06-26-2008, 04:09 PM   #8 (permalink)
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Just do a hard restart (take the battery out) and replace it. If it doesn't work the first time, then keep doing it. It will work eventually.
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