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Old 06-30-2008, 10:57 AM   #1 (permalink)
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I work for a company that uses blackberries and we come across lots of problems which i can normally solve/fix by using google. However today i have come across one that i cannot find a solution to so i thought i would sign up and hopefully someone can help me.

a user is complaining that when they receive a call and answer the phone it is going to loudspeaker for the first few seconds of the call then going back to normal volume.

im thinking it may be a firmware issue in which case i can upgrade him. (i have also had the problem with people not hearing each other for the first few seconds of a phone call on certain blackberries).

help please
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Old 06-30-2008, 01:27 PM   #2 (permalink)
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Mine does that from time to time as well...
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Old 06-30-2008, 03:01 PM   #3 (permalink)
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Wirelessly posted

I had the same problem. I just replaced it under warranty
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Old 07-01-2008, 03:26 AM   #4 (permalink)
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ok cheers guys.

looks like its going back to vodafone. i have to send off about 3 a week for repairs.
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Old 07-03-2008, 08:53 AM   #5 (permalink)
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Three weeks into our first trial of these, and one of our 8110s is doing the same thing - on answering a call, it goes to speaker, then a few seconds in, reverts to normal.
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