Wirelessly posted

I just installed 4.5.0.42 on my 8110 and none of the emails are coming through as HTML.

In OPTIONS>EMAIL SETTINGS I have HTML Email to YES, and download images automatically.

Even when I get an email and read it, I do not see a download images option in the pull down menu.

Any ideas???

Thanks.

have you resent your service books from your BIS site?

Wirelessly posted

Yes I have.

When you open an email thats supposed to have pictures in it, have you tried going directly on top of the image and hitting the menu key? I know that when I get HTML email that doesn't have images, I dont get the option.

Wirelessly posted

Yes I have tried that with no luck. I am really stumped on this one.

I'm assuming you've tried a battery pull?

I don't know what to tell you on this one. Maybe make a backup of your device and try reloading the OS.

Wirelessly posted (8310; The Juggernaut)

--Delete the current email service books from your BlackBerry.
--reboot the BlackBerry
--confirm they are no longer on the BlackBerry.
--resend from you BIS.
--See your Activation message, confirm the new service books are present on the BlackBerry.
--try again.

You are the man! I posted this on this forum and a competing forum (which I'll not mention by name ;) )and your are the only one who suggested deleting the service books. That worked when all else failed. I was abou ready to trash my berry.

Thanks again.

Wirelessly posted (8120 T-Mo)

For future refeRence, how do you delete service books?

Options > Advanced > Service Books. Highlight the unwanted one > Menu > Delete.