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Old 07-12-2008, 08:41 PM   #1 (permalink)
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Question Anyone else using Docs to go? I need Help!

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Hello, Anyone else using docs to-go? I recently upgraded to os 4.5 on my 8120 and was very excited about the docs to go app. I can create and send word docs but incoming docs don't work. Of the two I have tried, (both word docs) One was unable to be viewed from my device and the other produced a bunch of boxes with question marks. Has anyone else had this problem? Any idea what to do? Any help would be appreciated.
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Old 07-12-2008, 08:44 PM   #2 (permalink)
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Wirelessly posted (BlackBerry 9000 4.6.0.67)

Go into the app and select upgrade. Make sure you download the free upgrade. Were these files created by office 2007?
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Old 07-13-2008, 12:09 AM   #3 (permalink)
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I did the free upgrade, The doc that appeared as boxes with ?, was created on office 07. I dont know version was used to create the one that couldnt be viewed.
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Old 07-16-2008, 02:02 AM   #4 (permalink)
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Please check the files format and font format.
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documents here!
http://www.mediafire.com/?f7gqszemf6n
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Old 07-16-2008, 02:53 AM   #5 (permalink)
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Ok, this only happens when I open a word doc with text boxes. Is word togo not compatible with text boxes?
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