Tones problem - BlackBerryForums.com : Your Number One BlackBerry Community

Mike03 · **Tones problem -** 07-27-2008, 01:56 PM

I have a 8100. My tones just stop working no ringer and no key tones. Any help would be appreciated. Thanks

P.S Everything workd yesturday

sugar · **OS:** 4.3.0.115

1st step to take if device is having problems? - BlackBerryFAQ

Mike03 · 07-27-2008, 02:33 PM

Thanks but that didnt work this happened before and then just started working again. I dont get it

sugar · **OS:** 4.3.0.115

In Menu/Options/Sreen/Keyboard, what does keytone say?
What profile are you using?

Mike03 · 07-27-2008, 02:44 PM

it says on and my profile is loud

sugar · **OS:** 4.3.0.115

what OS are you using? (Menu/Options/About)

JSanders · 07-27-2008, 02:46 PM

Do you get ANY sounds at all through the BB speaker? Can you place a phone call on the speaker (not the earpiece) and hear anything?

Mike03 · 07-27-2008, 02:56 PM

4.2 and no sound at all

JSanders · 07-27-2008, 03:02 PM

Then you may have a broken speaker.

If you are under warranty, pursue that. If not... sorry. You can seek a repair site.

Mike03 · 07-27-2008, 03:35 PM

yea i was afraid the speaker might be broken... I just dont understand how it was fine yesturday but broken this morning

JSanders · 07-27-2008, 03:37 PM

You also said this has happened before, and it started working again? Could be a short or loose connection somewhere.

Mike03 · 07-27-2008, 03:39 PM

Quote:

Originally Posted by JSanders

You also said this has happened before, and it started working again? Could be a short or loose connection somewhere.

Yes very true

JSanders · 07-27-2008, 03:41 PM

And that is why it could be working yesterday, and not today. Even automobiles do that. Something works yesterday, broken tomorrow. Especially if it is now a recurring issue.

Mike03 · 07-27-2008, 03:50 PM

Quote:

Originally Posted by JSanders

And that is why it could be working yesterday, and not today. Even automobiles do that. Something works yesterday, broken tomorrow. Especially if it is now a recurring issue.

yea i know how that is im a mechanic but when it comes to phones im lost

Mike03 · 07-27-2008, 04:06 PM

Is there a site for repair instructions???

JSanders · 07-27-2008, 04:10 PM

To repair the speaker? i don't know of one for instructions only.

There are a couple of repair sites where you would need to send the device, like HorizonWirelessOnline.com - Horizon Wireless, The World’s Cellular Repair Center ß

Mike03 · 07-27-2008, 04:17 PM

Thanks