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Old 07-28-2008, 07:09 AM   #1 (permalink)
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when i try to connect to desktop mang. it wont connect unless i hold the usb cord hard into the phone. any trick someone know about
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Old 07-28-2008, 07:17 AM   #2 (permalink)
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That sounds like a damaged USB port on either the device or the PC (guessing device.) Go to your carrier and get a warranty replacement before you are unable to back up/switch devices.

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Old 07-28-2008, 07:19 AM   #3 (permalink)
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i go to the store or i call. the phone is old also so what will they do for me
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Old 07-28-2008, 07:49 AM   #4 (permalink)
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Call customer service.
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Old 07-28-2008, 07:52 AM   #5 (permalink)
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CS might send you to a store they might not. Either way you have to call to have one warranty replaced. The 8100 is a device up to 3 and a half years old. If its over 1 year they wont do anything for you. Under a year you are entitled to a replacement as long as its covered under the warranty.
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Old 07-28-2008, 08:18 AM   #6 (permalink)
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over a year old so am done i guess
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Old 07-28-2008, 08:19 AM   #7 (permalink)
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but wait i forgot to tell you that it will charge up but it wont connect
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Old 07-28-2008, 08:19 AM   #8 (permalink)
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and my curve phone connect all the time
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Old 07-28-2008, 08:53 AM   #9 (permalink)
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My Pearl is doing the same thing. Fortunately, I just wiggle the connection and the usb chord eventually connects after a few tries.
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Old 07-28-2008, 10:42 AM   #10 (permalink)
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ok got you
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