BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-29-2008, 01:37 PM   #1 (permalink)
Knows Where the Search Button Is
 
jopfer's Avatar
 
Join Date: Sep 2006
Location: Northern California ( Bay Area)
Model: Storm
OS: 4.7.0.87
Carrier: T-mobile
Posts: 47
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Two Pearl 8120s. both running os 4.5 - One recieves HTML emails, the other does not

Please Login to Remove!

I have two 8120s on Tmobile, both running os 4.5.0.44. One receives HTML perfectly, but not on my tmo.blackberry.net account, only from my POP mail account. The other one will not receive email on either account (TMO or POP).

I have tried sending it service books many times. The email options settings are set to "Enable HTML Email" for all accounts.

Does anyone have any advice?

Jim
Offline  
Old 07-29-2008, 02:02 PM   #2 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry 9000 4.6.0.67)

Delete all service books from the second device except provisioning and any BES books. Then resend the service books after a battery pull.
Offline  
Old 07-29-2008, 03:11 PM   #3 (permalink)
Knows Where the Search Button Is
 
jopfer's Avatar
 
Join Date: Sep 2006
Location: Northern California ( Bay Area)
Model: Storm
OS: 4.7.0.87
Carrier: T-mobile
Posts: 47
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks, I'll try that later today and let you know if it works...Jim
Offline  
Old 07-30-2008, 03:32 PM   #4 (permalink)
Knows Where the Search Button Is
 
jopfer's Avatar
 
Join Date: Sep 2006
Location: Northern California ( Bay Area)
Model: Storm
OS: 4.7.0.87
Carrier: T-mobile
Posts: 47
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks. That worked perfectly!! I did discover through this process that the tmo.blackberry.net accounts do NOT support HTML email.

Jim
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Tektronix 11801C Digital Sampling Oscilloscope Mainframe with 14-Day Warranty
$495.0
Tektronix 11801C Digital Sampling Oscilloscope Mainframe with 14-Day Warranty pictureTektronix CSA8000 Communications Signal Analyzer Mainframe
$2500.0
Tektronix CSA8000 Communications Signal Analyzer Mainframe pictureHewlett Packard HP75000 Series B Mainframe w/3 Modules
$463.49
Hewlett Packard HP75000 Series B Mainframe w/3 Modules pictureTEKTRONIX TM 515 TM515 MAINFRAME / PLUG IN CHASSIS (B2)
$50.0
TEKTRONIX TM 515 TM515  MAINFRAME / PLUG IN CHASSIS (B2) pictureTektronix TM506 Mainframe A/N 24658 SE
$25.0
Tektronix TM506 Mainframe A/N 24658 SE picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.