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Old 07-30-2008, 08:06 PM   #1 (permalink)
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Hi please I need your help my 8100 stop functioning and just I can see the red indicator flashing twice in twice the display is off and I cant see any sign of life in my BB, when I connect to the desktop manager dont connect. I call BB support they say its a problem with the OS I need my phone please
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Old 07-30-2008, 08:22 PM   #2 (permalink)
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First, breathe.

Second, have you tried removing the battery for 30 seconds and then putting it back in?

Did you recently attempt an upgrade of the OS?
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Old 07-30-2008, 10:23 PM   #3 (permalink)
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Quote:
Originally Posted by antcamac View Post
Hi please I need your help my 8100 stop functioning and just I can see the red indicator flashing twice in twice the display is off and I cant see any sign of life in my BB, when I connect to the desktop manager dont connect. I call BB support they say its a problem with the OS I need my phone please
Thanks for your help, I recently upgrade to 4.5.40 but my phone was working well, and I try removing the battery but nothing happens , Im thinking that my phone its gone, the only sign of life is the red indicator that flashes twice in ttwice like this xx..............xx.................xx............. ..xx
and when I conect to my PC I cant connect with the desktop manager. what else can I do ?
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Old 07-30-2008, 10:37 PM   #4 (permalink)
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keep the battery out and try to connect...

lets go from there
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Old 07-30-2008, 10:52 PM   #5 (permalink)
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Quote:
Originally Posted by dankarlinski View Post
keep the battery out and try to connect...

lets go from there
thanks for your help I just remove the battery for ten minutes but nothing I press the on button, but not signs of life just the red indicator flashing twice in twice xx...............xx................xx............. ..
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Old 07-30-2008, 10:58 PM   #6 (permalink)
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have you tried plugging it in to the usb cable with the battery out like was suggested? If your PC connects to it then, there is hope.
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Old 07-30-2008, 11:03 PM   #7 (permalink)
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Do this:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 07-30-2008, 11:42 PM   #8 (permalink)
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Quote:
Originally Posted by NickfromIL View Post
have you tried plugging it in to the usb cable with the battery out like was suggested? If your PC connects to it then, there is hope.
Thank you for your help My BB is working again, I found the resolution of the problem in this What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
I appreciate your help
see ya.
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Old 07-30-2008, 11:44 PM   #9 (permalink)
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Quote:
Originally Posted by antcamac View Post
Thank you for your help My BB is working again, I found the resolution of the problem in this What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
I appreciate your help
see ya.
Thanks John
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