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Old 07-30-2008, 09:36 PM   #1 (permalink)
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Default 8100 with 4.5.5 not getting HTML emails

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I just updated the OS and heard HTML emails are now enabled. I'm not seeing them though- I just see the links spelled out, but no pics. Do I have to enable it somewhere? I've looked around and not found anything.
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Old 07-30-2008, 09:40 PM   #2 (permalink)
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You have to resend the service books from your BIS account. Also, your old emails wont change, it is only for new incoming email.
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Old 07-30-2008, 09:41 PM   #3 (permalink)
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After you do all that - When you have the email open, press the Applications button and select Get Images. You'll get a warning that this will expose your address to the interweb. Click OK and wait - the images will load. You'll need to do this with each email individually.

Last edited by noelstrom : 07-30-2008 at 09:41 PM. Reason: Clarification
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Old 07-31-2008, 01:00 PM   #4 (permalink)
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Thanks- resending the books worked for two of my email accounts.

I have three email accounts on the bb- my corporate one (via BES) and two POP3 accounts. The POP3 accounts read HTML emails fine- but under Options/Email Settings, when I set Message Services to Desktop (for my BES account) there is no option to enable HTML email or to download images automatically. Further, when I menu-click on an email from this account, there is no option to download images.

Does anyone know how to get a BES email account to display HTML emails?
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Old 07-31-2008, 01:08 PM   #5 (permalink)
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Isn't the 4.5 OS a beta? I don't think BES will support it yet. Patience, patience!
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