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Old 08-01-2008, 08:35 AM   #1 (permalink)
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Default Please help: Computer froze during software update

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While installing the latest software update, I clicked cancle (stupidly).. and the whole thing froze, so I had to reboot. Now my phone won't turn on and I'm unable to try and reinstall the update.

It is my first time updating... I'm a little lost :S

Any help would be appreciated.

Last edited by steph_iag : 08-01-2008 at 08:38 AM.
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Old 08-01-2008, 09:19 AM   #2 (permalink)
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The BlackBerry FAQ site at BlackBerry FAQ - BlackBerryFAQ has loads of great information.

Here's places to start:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Good luck.
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Old 08-01-2008, 10:59 AM   #3 (permalink)
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I got it working. Thanks.

Last edited by steph_iag : 08-01-2008 at 01:40 PM.
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Old 08-01-2008, 02:16 PM   #4 (permalink)
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Ok I can't figure out how to start a new thread so I'll ask my question here.Every time i PLUG UP MY PHONE TO THE COMPUTER the blackberry software freezes as soon as I click media>pictures..it just freezes.It was working ok for like a week now IT JUST WILL NOT work!And I try to go through my computer>removable disk e>then it says please insert disk.It won't read it.I have a memory card for nothing.I can't put anything on it :( Please Help
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