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Old 08-03-2008, 06:13 PM   #1 (permalink)
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i have the xm radio icon on my bb but when i start it up it says connection failed any ideas?
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Old 08-03-2008, 09:08 PM   #2 (permalink)
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I had the same thing happen to me. I installed some things the next day, like Documents to Go and then it connected.

It hasn't updated to Build 16 yet.
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Old 08-04-2008, 12:18 AM   #3 (permalink)
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so you installed something wich made it start to work
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Old 08-04-2008, 07:07 AM   #4 (permalink)
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Which OS are you running? OS 4.2.0 & 4.5 are not supported by XM. Which leaves me out...
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Old 08-04-2008, 12:06 PM   #5 (permalink)
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I am running OS 4.5.0.55 on my 8100 T-MO Pearl. I have it running.

I did receive the Connection Failed msg, but the next day I had installed Documents to Go and then it was fine.
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Old 08-04-2008, 05:05 PM   #6 (permalink)
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i got documents to go already and it says connection failed
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Old 08-04-2008, 05:06 PM   #7 (permalink)
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and i have the latest os
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Old 08-04-2008, 05:27 PM   #8 (permalink)
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any help would be usefull
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Old 08-04-2008, 05:39 PM   #9 (permalink)
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have you done a battery pull? try that and see what happens. sometimes it just helps get things unconstipated on your BB.
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Old 08-04-2008, 07:45 PM   #10 (permalink)
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i tried that and it didnt work.. ill do another for like 5 mins and see if it helps
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Old 08-04-2008, 07:51 PM   #11 (permalink)
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Did you update Docs To Go to include Sheets To Go?
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Old 08-04-2008, 07:55 PM   #12 (permalink)
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yes and it still isnt working! and its making me so mad! and i even uninstalled it and reinstalled it
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Old 08-04-2008, 07:59 PM   #13 (permalink)
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ooooo did i update it? i dont thinks so
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Old 08-04-2008, 08:08 PM   #14 (permalink)
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when i try to sign up it says i need to check my firewall settings can you tell me how to get there
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Old 08-04-2008, 08:17 PM   #15 (permalink)
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Option>security>firewall
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Old 08-04-2008, 08:19 PM   #16 (permalink)
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its disabled but i sighed up online at dataviz.com and its downloading to my phone now ill let you know how it goes
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Old 08-04-2008, 08:36 PM   #17 (permalink)
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it still isnt working even tho i upgraded the dtg
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Old 08-08-2008, 06:37 AM   #18 (permalink)
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is there any solution!?
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