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Old 08-27-2008, 12:46 AM   #1 (permalink)
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Hello,

Somehow I'm not receiving IM's on my VZW BB Pearl today... It says 'so & so is typing' but not message comes across.

Do I need to reset my connection to the IM server?

Thanks!
Marc
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Old 08-27-2008, 12:50 AM   #2 (permalink)
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BBMessenger?

Close that conversation, and remove your battery while powered on. Replace and reboot.

Good luck.
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Old 08-27-2008, 12:51 AM   #3 (permalink)
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IM or BlackBerry Messenger ?

First try a battery pull. Pull the battery then replace it. After the BlackBerry reboots try it again.
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Old 08-27-2008, 01:21 AM   #4 (permalink)
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Quote:
Originally Posted by troydbrown View Post
IM or BlackBerry Messenger ?
Newby question: What's the difference again?

Thanks all for your help! Marc
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Old 08-27-2008, 01:24 AM   #5 (permalink)
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IM = Yahoo. Google, AIM, MSN

BlackBerry Messenger = PIN Messaging using the BlackBerry Messenger Application
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Old 08-27-2008, 01:29 AM   #6 (permalink)
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Quote:
Originally Posted by troydbrown View Post
IM or BlackBerry Messenger ?
Great thanks. It's the BB Messenger App.

Pulling the battery worked. The latent IM's from others came through.

How often does this happen and how do I prevent it?

Is there another way to reset the Pearl besides pulling the battery?

Thanks again for your help!!!
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Old 08-27-2008, 01:32 AM   #7 (permalink)
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There is an application called softreset that will reset without a battery pull. Look in the AfterMarket Software Forum.

Reset every week or two and you should be fine.

Glad it is all fixed!
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Old 08-27-2008, 01:35 AM   #8 (permalink)
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It rarely happens, maybe if you get too many old convos going, a long history, etc.
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Old 09-04-2008, 08:01 PM   #9 (permalink)
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Quote:
Originally Posted by JSanders View Post
It rarely happens, maybe if you get too many old convos going, a long history, etc.
It happens quite often on my VZW Pearl... Have 1 or 2 convo's that last a day or two.

Then the BB freezes and I have to soft reset. (Will use software next time -- Thanks!)

Sometimes the convo's just go away by themselves without my doing anything...

Do I have a bad phone or is this the memory leak?

Should I upgrade to 4.5 & will the problem lessen?

Thanks again!!!
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