BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-26-2008, 11:46 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Model: 8130
PIN: N/A
Carrier: VerizonWireless
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Not Receiving IM's?

Please Login to Remove!

Hello,

Somehow I'm not receiving IM's on my VZW BB Pearl today... It says 'so & so is typing' but not message comes across.

Do I need to reset my connection to the IM server?

Thanks!
Marc
Offline  
Old 08-26-2008, 11:50 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,913
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

BBMessenger?

Close that conversation, and remove your battery while powered on. Replace and reboot.

Good luck.
Offline  
Old 08-26-2008, 11:51 PM   #3 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

IM or BlackBerry Messenger ?

First try a battery pull. Pull the battery then replace it. After the BlackBerry reboots try it again.
Offline  
Old 08-27-2008, 12:21 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Model: 8130
PIN: N/A
Carrier: VerizonWireless
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by troydbrown View Post
IM or BlackBerry Messenger ?
Newby question: What's the difference again?

Thanks all for your help! Marc
Offline  
Old 08-27-2008, 12:24 AM   #5 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

IM = Yahoo. Google, AIM, MSN

BlackBerry Messenger = PIN Messaging using the BlackBerry Messenger Application
Offline  
Old 08-27-2008, 12:29 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Model: 8130
PIN: N/A
Carrier: VerizonWireless
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by troydbrown View Post
IM or BlackBerry Messenger ?
Great thanks. It's the BB Messenger App.

Pulling the battery worked. The latent IM's from others came through.

How often does this happen and how do I prevent it?

Is there another way to reset the Pearl besides pulling the battery?

Thanks again for your help!!!
Offline  
Old 08-27-2008, 12:32 AM   #7 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There is an application called softreset that will reset without a battery pull. Look in the AfterMarket Software Forum.

Reset every week or two and you should be fine.

Glad it is all fixed!
Offline  
Old 08-27-2008, 12:35 AM   #8 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,913
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

It rarely happens, maybe if you get too many old convos going, a long history, etc.
Offline  
Old 09-04-2008, 07:01 PM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Model: 8130
PIN: N/A
Carrier: VerizonWireless
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by JSanders View Post
It rarely happens, maybe if you get too many old convos going, a long history, etc.
It happens quite often on my VZW Pearl... Have 1 or 2 convo's that last a day or two.

Then the BB freezes and I have to soft reset. (Will use software next time -- Thanks!)

Sometimes the convo's just go away by themselves without my doing anything...

Do I have a bad phone or is this the memory leak?

Should I upgrade to 4.5 & will the problem lessen?

Thanks again!!!
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.