BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-30-2008, 10:05 PM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: pearl
PIN: N/A
Carrier: tmobile
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Help with my new pearl

Please Login to Remove!

So i'm new to the blackberry game, after a few years of wanting one, i gave up....

i got a pearl (8120 i think it is - it's got wifi) and i've been having a few problems with it, and it's making me hate it, and i really don't want too.

first off, the camera is REALLY bad quality... there's not really any reason for it to be so bad, so why is it? any help would be greatly appreciated!

The other problem i'm having is when i'm on a call - on like, , 80% of calls so far, about 2 minutes into them my call ends, and i get a white screen with an hour glass spinning and that stays on for about 15 minutes... is this normal?

So yeah, i need convincing that i've made the right choice with this phone.

Thanks,
-J
Offline  
Old 08-30-2008, 10:45 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wirelessly posted (8310; The Juggernaut)

Upgrading the OS could help.
If the BlackBerry is very new I would suggest returning it for another.
Offline  
Old 08-30-2008, 10:50 PM   #3 (permalink)
New Member
 
Join Date: Aug 2008
Model: pearl
PIN: N/A
Carrier: tmobile
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

How can i see what OS i've got on this?

thanks,
-J
Offline  
Old 08-30-2008, 11:28 PM   #4 (permalink)
Knows Where the Search Button Is
 
sapphire-bleu's Avatar
 
Join Date: Jul 2007
Location: Georgia
Model: 8900
PIN: 20EFC886
Carrier: T-mobile
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would just like to say first Don't give up on the pearl. I just got the 8120 back in May after having the 8100 for awhile and I really love it. You will love it too. You just have to get use to the features. As for the camera and the screen going white and into think mode . I would take it back to the store without a doubt. The camera is actually pretty clear on both of the pearls that I have had. You can check your software that is on your phone by going to the options settings then click on about which is located to the top of the screen. It will then show you what version you have. Good Luck. Also there are alot of BBF members here that will help you with just about anything. They have always guided me in the right direction.
__________________
Sapphire-Bleu
Offline  
Old 08-30-2008, 11:31 PM   #5 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wirelessly posted (8310; The Juggernaut)

Options, About.
Offline  
Old 08-31-2008, 01:01 AM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
johnnyrichter's Avatar
 
Join Date: Jul 2008
Location: Southwest Missouri
Model: 8530
OS: 5.0.0.508
PIN: <Status<Options
Carrier: Verizon
Posts: 219
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

You go to options > about. First line should say "Blackberry 81xx", and the third line should say your OS version and the platform version.
Offline  
Old 08-31-2008, 02:08 PM   #7 (permalink)
New Member
 
Join Date: Aug 2008
Model: pearl
PIN: N/A
Carrier: tmobile
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for your help, everyone.

I've got the latest OS on there - so i'm just going to take it back.

Thanks again.
Offline  
Old 08-31-2008, 02:37 PM   #8 (permalink)
CrackBerry Addict
 
Kamau's Avatar
 
Join Date: Feb 2008
Location: S.W. Lower MI
Model: 8900
OS: 5.0 +/-
PIN: 21499CE8
Carrier: Verizon, T-Mobile
Posts: 900
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Taking it back sounds like a good deal.
As for the picture quality, I found that simply cleaning the lens helps about 100%. A lot of times, it just collects all kind of stuff in their, like lint (if you carry it in your pocket) and dust. You will also want to check the camera setting, and set it to "fine".
Also remember that, it is just a camera phone, and will not come close to a regular cameras' quality. It's mainly just for those quick, impromptu type of moments.
Good luck with your phone though, and don't get discouraged. All in all, you may just have come across one of those bad ones that eventually gets past quality control. It happens.
__________________
Peace,

Kamau
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.