BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-03-2008, 09:37 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Contact sync errors with custom ring tones

Please Login to Remove!

Since upgrading to 4.5 my contacts with custom ring tones are not being synced properly. I end up with either no entry on the desktop or two entries on the BB (8130) one of which has no custom ring tones. Is anyone else experiencing this?
Offline  
Old 10-03-2008, 09:43 PM   #2 (permalink)
BlackBerry Extraordinaire
 
holden's Avatar
 
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by andydmd View Post
Since upgrading to 4.5 my contacts with custom ring tones are not being synced properly. I end up with either no entry on the desktop or two entries on the BB (8130) one of which has no custom ring tones. Is anyone else experiencing this?
Hi andydmd;

There are issues with 4.5 and the media card.
Are you keeping your custom ring tones on your media card?

H.
__________________
hmeister...
nettech
Offline  
Old 10-03-2008, 09:50 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes. However, the entire contact is not being synced.
Offline  
Old 10-03-2008, 10:10 PM   #4 (permalink)
BlackBerry Extraordinaire
 
holden's Avatar
 
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by andydmd View Post
Yes. However, the entire contact is not being synced.
Review the posts and I think Jsanders posted this. You move your data off the card and reformat the card using the Blackberry Handheld format. Move the data back on making sure you do not add any .dat file but just your data files into the new folders that are created.

This may be a reach but I would try it...

The other process I would try is to backup the device, clear the address book and restore it back. This backup restore process will index the data again.

H.
__________________
hmeister...
nettech

Last edited by holden : 10-03-2008 at 10:11 PM.
Offline  
Old 10-04-2008, 12:01 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am not having any other problems with the media card. Media player works fine and the card mounts fine on both Mac and PC.
Offline  
Old 10-04-2008, 12:23 AM   #6 (permalink)
BlackBerry Extraordinaire
 
holden's Avatar
 
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by andydmd View Post
I am not having any other problems with the media card. Media player works fine and the card mounts fine on both Mac and PC.
Hi...

If your comfortable with the address book on Outlook and it does not have the duplicates, I was wondering if you backup your current address book on the BB and use the DM to clear it? Then sync again to see if the addresses will migrate correctly. My only thought is that there was an issue with the data restore during the upgrade. Maby you found a bug in the way 4.5 manages the custom ringtones?

After I read your first post again, I think we are on the wrong track, sorry. I was thinking that there may be an issue with pulling the ring tone(s) off the media card when a user calls. The folder hiarchy on the 4.5 OS is a bit different than 4.2 and as you know there are issues sometimes with the media card and the OS upgrade.

TTYL - it is getting late..

H.
__________________
hmeister...
nettech
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.