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Old 01-06-2009, 01:39 AM   #1 (permalink)
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Default Help!!! My 8110 is bracked after attempted OS Upgrade

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Now, I know what you are all thinking... "Did you try this... or this... or this?" And yes, I tried everything I could find on the internet or on Blackberry Forums. But I digress, I must discuss the problem first.

In an attempt to update to version 4.5.0 something happened and now my Blackberry won't start up, it just blinks a red light, doesn't respond to button pushes of any kind, and while the computer does recognize it briefly when first connected, when the light comes on the computer doesn't see it anymore.

I've tried JL_cmndr many many many times and at no time does the wipe complete nor will it even try to reset to factory settings. I've installed, reinstalled, removed and reinstalled the desktop software and the version 4.5.0 OS software. I've followed steps provided by guides in this forum as to what order to do things, removing and replacing the battery, trying different USB ports, trying to change the power settings, using different computers including a desktop with a 650 watt PS, and disconnecting all other USB devices. I've used the desktop software and apploader. And I've tried this in combination on every computer I have.

In every single case, when I try to install the new OS it hangs at the point when it is trying to initialize the device. I get the error "Unable to reconnect to the device during a multi-stage loading operation". I know some have seen this before but my case has not responded to the regular solutions. I'm begging, no... pleading for some new ideas on how to solve this. The device has no warranty, so I can't count on the phone company. If you can't help me, my last ditch effort is Blackberry and I can't imagine that being cheap.
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Old 01-06-2009, 04:54 AM   #2 (permalink)
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Try crying! It worked for me! lol

That just happened to my 8100 and like I said in my post, I was crying to much to notice exactly what I did but I went ahead and just connected it back to the computer and told it to install again even though nothing would turn in on and after talking to it and telling it how much I needed it and crying a little... lol ...it did something made a sound and turned back on! ..with 4.5 and I dont like it so Im going back to my 4.2.

I hope you can get yours to work too!
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Old 01-06-2009, 05:21 AM   #3 (permalink)
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"Unable to reconnect to the device during a multi-stage loading operation" means that the BlackBerry isn't getting enough power to it during the loading operation. Always connect a BB to a PC direectly, and never through a USB hub. Also, use the USB ports on the back of a PC if possible.

Try reloading the handheld OS to the BlackBerry with the BB plugged in through a different USB port.
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Old 01-06-2009, 10:56 PM   #4 (permalink)
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Thanks z _ evil_genius by write this, we are partners with this problem; i have tried fix it by two months ago and no results.

Last edited by nerume : 01-06-2009 at 10:57 PM.
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Old 01-06-2009, 11:37 PM   #5 (permalink)
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Quote:
Originally Posted by NJBlackBerry View Post
"Unable to reconnect to the device during a multi-stage loading operation" means that the BlackBerry isn't getting enough power to it during the loading operation. Always connect a BB to a PC direectly, and never through a USB hub. Also, use the USB ports on the back of a PC if possible.

Try reloading the handheld OS to the BlackBerry with the BB plugged in through a different USB port.
Unfortunately I've tried all of this. Like I said, I disconnected all other USB devices, tried the same procedures in every USB port. I tried the trick of getting the power spike by inserting the battery at the right moment. If I had the proper tools, I'd wire the internal connectors to a power supply and avoid the battery. I did check the voltage on the battery and it is correct, but I have no way to check the amp/hr rating. You could be right about not enough power, but short of getting another battery I have no other way to increase power more than I have already with the computers' USB ports.
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Old 01-06-2009, 11:39 PM   #6 (permalink)
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Quote:
Originally Posted by CrazyBeautiful View Post
Try crying! It worked for me! lol

That just happened to my 8100 and like I said in my post, I was crying to much to notice exactly what I did but I went ahead and just connected it back to the computer and told it to install again even though nothing would turn in on and after talking to it and telling it how much I needed it and crying a little... lol ...it did something made a sound and turned back on! ..with 4.5 and I dont like it so Im going back to my 4.2.

I hope you can get yours to work too!
If I get it to load with any OS I'm leaving alone after that, I don't want a repeat of this problem.
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Old 01-07-2009, 05:45 AM   #7 (permalink)
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If you manage to get yours to load PLEASE PLEASE PLEASE tell me in minute detail cos I have tried flippin everything and I can't stop what appears to be a reboot in the middle of loading the software back on resulting in it going back to that dratted icon and the loader telling me I have a fatal flipping error!!!!

grrrrr..... 2 days without my device (and therefore phone....) and counting!!!
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Old 01-07-2009, 10:52 PM   #8 (permalink)
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Quote:
Originally Posted by jaxfin View Post
If you manage to get yours to load PLEASE PLEASE PLEASE tell me in minute detail cos I have tried flippin everything and I can't stop what appears to be a reboot in the middle of loading the software back on resulting in it going back to that dratted icon and the loader telling me I have a fatal flipping error!!!!

grrrrr..... 2 days without my device (and therefore phone....) and counting!!!
I'm not sure, but I think I have an idea as to how this started for me. I started this procedure in windows but it was running in Parallels on my Macbook. I'm thinking that because I was stupid enough to try it that way, I somehow deserved this. Windows does not get control of the Mac hardware, it just thinks it does and also, I found out that of the two usb ports on the computer the front-most one is not shared with any other devices. I don't remember which I plugged in to, but let's just say maybe I used the rear one and a virtual machine to load the software, and lets just say that was the start of my problem. During the initial load attempt, I actually had a pin number associated with my device, now it is pin unknown. Of course, if I have to call Blackberry about this, I don't think I'll tell them this particular part as it may cause them to blame me, even though I saw no warnings about doing it this way and I still blame their software for my problem. If their software requires special circumstances to work properly, it should test for it, and alert you prior to attempting an upload, but I digress...
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Old 01-08-2009, 01:37 AM   #9 (permalink)
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Default Figured It Out!!!!!

Guess what??? It's simpler than I thought. I found the 4.3 version of the software (I was mistaken when I thought I had 4.2) installed that and everything worked great. Simply uninstall any newer version and install the 4.3 version and your Blackberry will be back as new.
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