Originally Posted by jaxfin
If you manage to get yours to load PLEASE PLEASE PLEASE tell me in minute detail cos I have tried flippin everything and I can't stop what appears to be a reboot in the middle of loading the software back on resulting in it going back to that dratted icon and the loader telling me I have a fatal flipping error!!!!
grrrrr..... 2 days without my device (and therefore phone....) and counting!!!
I'm not sure, but I think I have an idea as to how this started for me. I started this procedure in windows but it was running in Parallels on my Macbook. I'm thinking that because I was stupid enough to try it that way, I somehow deserved this. Windows does not get control of the Mac hardware, it just thinks it does and also, I found out that of the two usb ports on the computer the front-most one is not shared with any other devices. I don't remember which I plugged in to, but let's just say maybe I used the rear one and a virtual machine to load the software, and lets just say that was the start of my problem. During the initial load attempt, I actually had a pin number associated with my device, now it is pin unknown. Of course, if I have to call Blackberry about this, I don't think I'll tell them this particular part as it may cause them to blame me, even though I saw no warnings about doing it this way and I still blame their software for my problem. If their software requires special circumstances to work properly, it should test for it, and alert you prior to attempting an upload, but I digress...