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Old 01-12-2009, 09:55 PM   #1 (permalink)
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Unhappy Sound issues

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I've had this Pearl for about 6 months and love it. However i managed to mess up the sound the other night. I was listening to the headphones (with music) fairly loud. The next morning when i went to make a call on it the sound coming from the speaker made a strange sound (not sure how to describe it but sort of a crackly noise) and the volume indicator on the screen would go up a step and then back down and each time it did it would make that same crackling sound. Turning the volume up or down didn't seem to make a difference. This sound was almost constant and made making a call impossible.

So I did a soft reset and that didn't work. I did a phone wipe and that seemed to fix the problem.....until I put one call on hold to take an incoming call and then it went back to making the noise. Another wipe seemed to fix the problem.

The headphones work fine and the phone will play music externally without problems--it just seems to be while on the phone.

anyone have any suggetions? I have done a search of the forums but didn't find anything. But I did try.


Thank you so much,

Jinx
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Old 01-14-2009, 09:37 PM   #2 (permalink)
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just an update. cleared an error log and then loaded the new OS. still no good. They are sending a replacement out shortly.

Jinx
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