BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-14-2009, 10:33 AM   #1 (permalink)
Thumbs Must Hurt
 
mvincelli's Avatar
 
Join Date: May 2005
Location: Connecticut
Model: 9700
PIN: 21F4CA69
Carrier: TMobile
Posts: 134
Post Thanks: 5
Thanked 5 Times in 1 Post
Default Blackberry 8130 Only Receives E-Mails marked Urgent on the Blackberry.

Please Login to Remove!

Hi Everyone, I am trying to resolve this problem for a friend, he has a Pearl 8130 on Sprint.

It is running OS v4.3.0.71 (Platform 3.1.0.37)

the problem is, as he perceives it, is that incoming email messages, that are marked URGENT by the sender, are coming into the Blackberry but not into my Desktop E-Mail which is Microsoft Outlook. He is not sure if he is on BES or BIS. Any Ideas?
Thanks!!
__________________
TMO 9700
Offline  
Old 01-14-2009, 10:45 AM   #2 (permalink)
Knows Where the Search Button Is
 
DBConz's Avatar
 
Join Date: Dec 2008
Location: Boston
Model: 8330
OS: 4.5.0.160
PIN: N/A
Carrier: Sprint
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

are they from the same user? are you sure it's not delivery receipts coming from the sender(s) ?

most likely is using BIS. i would start with deleting the email account in BIS, then re-add it.
__________________
8830 on BES (work) -- 8130 retired -- 8330 (personal)
Offline  
Old 01-14-2009, 11:51 AM   #3 (permalink)
Thumbs Must Hurt
 
mvincelli's Avatar
 
Join Date: May 2005
Location: Connecticut
Model: 9700
PIN: 21F4CA69
Carrier: TMobile
Posts: 134
Post Thanks: 5
Thanked 5 Times in 1 Post
Default

Quote:
Originally Posted by DBConz View Post
are they from the same user? are you sure it's not delivery receipts coming from the sender(s) ?

most likely is using BIS. i would start with deleting the email account in BIS, then re-add it.
Hi, They are from different users and only E-Mails labeled Urgent or High. We will try what you recommended and I will plan to post what happens.
Thanks!!
__________________
TMO 9700
Offline  
Old 02-02-2009, 09:46 AM   #4 (permalink)
Thumbs Must Hurt
 
mvincelli's Avatar
 
Join Date: May 2005
Location: Connecticut
Model: 9700
PIN: 21F4CA69
Carrier: TMobile
Posts: 134
Post Thanks: 5
Thanked 5 Times in 1 Post
Default

Hi, Got it solved, it had nothing to do with the Blackebrry, but a setting within Microsoft Outlook.
Thanks!!
__________________
TMO 9700
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.