BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-20-2009, 05:16 PM   #1 (permalink)
Thumbs Must Hurt
 
punkarella's Avatar
 
Join Date: Dec 2006
Location: Denver & NYC
Model: Nexus
Carrier: t-mo
Posts: 141
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default caller id question

Please Login to Remove!

when someone calls my friend - the caller id isn't displaying any more. how do we fix that? TIA!!
__________________
~*~*~*~*~*~*~*~*~*~*~*~
from the earth to the morgue
Pin:
do you twitter? ... I do!
Offline  
Old 02-20-2009, 05:34 PM   #2 (permalink)
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Probably has content encryption turned on including the address book.

Have your friend look at Options>Security Options>General Settings>Content Protection: Include Address Book

Makes sure it's set to no.
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 02-20-2009, 05:50 PM   #3 (permalink)
Thumbs Must Hurt
 
punkarella's Avatar
 
Join Date: Dec 2006
Location: Denver & NYC
Model: Nexus
Carrier: t-mo
Posts: 141
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by skyman84 View Post
Probably has content encryption turned on including the address book.

Have your friend look at Options>Security Options>General Settings>Content Protection: Include Address Book

Makes sure it's set to no.
Hi, those are the settings that she has and now when she hangs up the phone it shows the name of the person calling.
__________________
~*~*~*~*~*~*~*~*~*~*~*~
from the earth to the morgue
Pin:
do you twitter? ... I do!
Offline  
Old 02-20-2009, 05:52 PM   #4 (permalink)
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

So include address book is set to no?

Has she change any settings like int dial code settings
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 02-20-2009, 06:59 PM   #5 (permalink)
Thumbs Must Hurt
 
punkarella's Avatar
 
Join Date: Dec 2006
Location: Denver & NYC
Model: Nexus
Carrier: t-mo
Posts: 141
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by skyman84 View Post
So include address book is set to no?

Has she change any settings like int dial code settings
we pulled the battery again and it fixed it
__________________
~*~*~*~*~*~*~*~*~*~*~*~
from the earth to the morgue
Pin:
do you twitter? ... I do!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.