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Old 03-09-2009, 10:16 AM   #1 (permalink)
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Default eMail and BlackBerry Account/Password problems

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Hello.

I changed the password on my eMail account recently and my BlackBerry stopped receiving eMail notices.

It gave me instructions on how to set my new password, however, it keeps asking for a username and password. I do not remember what I set for a UN/PW for my eMail settings.

I am using gMail for my eMail and Cellular South is my carrier.

How can I find my UN/PW and update my eMail password in my Blackberry so it can pull down eMail again?
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Old 03-09-2009, 10:18 AM   #2 (permalink)
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Welcome to the forums.

You could go here : BlackBerry Internet Service and click on forgot password, then select to send your password as a PIN to your phone.

That won't help with the username.

Other than that you would need to contact your carrier.
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Old 03-09-2009, 10:20 AM   #3 (permalink)
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Thanks.

Yeah, I got the password, but have no idea how to find my username.

Guess I'll just change my eMail back to my old password for the time being.
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