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Old 03-24-2009, 08:36 PM   #1 (permalink)
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i have a blackberry 8100 pearl that has a blackberry data plan but i cant use it because my edge sign comes in lower case so its not connected.

I called technical support and they confirmed my account was registered and i should be able to get my emails.

After more digging i found out that i have no service book and my Host Routing Table is empty. Im pretty sure i need them to use the data plan.

I already tried registering the HRT by sending that message but i get no response. Even when i go on my service provider (FIDO) blackberry website and send myself the service books i dont receive anything on my phone.

ANY IDEAS WOULD BE APPRECIATED.

THANKS
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Old 03-24-2009, 11:41 PM   #2 (permalink)
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have you tried your SIM card on another phone? SIM cards do break too.
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Old 03-25-2009, 01:22 PM   #3 (permalink)
Knows Where the Search Button Is
 
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i tried my sim card on another phone and it works. My blackberry can make/receive calls but it just cant go on the internet or give me my emails.
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Old 03-30-2009, 07:15 AM   #4 (permalink)
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Interesting, you need your carrier to resend your Service Books.
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