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Old 05-09-2009, 10:19 PM   #1 (permalink)
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Default USB tranfer data from computer issues

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I have a blackberry 8100 pearl, it came with a USB cable which installed the desktop manager from CD and plug USB into computer directly to computer from the front and phone but when i click on media manager i get an error message: Media manager is only supported using a USB connection. To run media manager, please connect your device to your computer usinga USB Cable. I am new to a black berry what in the world i mean my computer recongized the USB as removable software what did i do wrong here
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Old 05-09-2009, 10:31 PM   #2 (permalink)
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Try using a rear USB port, not a front or USB hub.

Try also enabling Mass Storage on your device as well as Options > Memory, or Options > Media Card.
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Old 05-14-2009, 08:30 AM   #3 (permalink)
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Also, I've noticed a lame loose connection with the BB USB cable - try jiggling it/pulling it out ever so slightly on the BlackBerry end...
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