I bought an AT&T 8100 on ebay not knowing that I was going to be unable to access the browser, email, ect. AT&T told me to download the device manager and the latest version on the desktop manager, and I did, but I don't know what to do from here.
Do I need to wipe out my BlackBerry to install the new software? When I click the add/remove applications button it says that I have no applications.
Can anyone help me? I'm a newby and I'm not really understanding the process of getting my BlackBerry on to the network.
Thank you for you help! I will call AT&T tomorrow and talk to technical support and see what they have to say. I'm sure I will just send it back... I had a blackberry last year and got used to it, it worked great and I loved it, then bought the iPhone, which I absolutely HATE now, and just wanted to go back to a blackberry. Looks like I should have researched the phone before I bought it!