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  (#1 (permalink)) Old
TruXter Offline
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Red face Locked out (not password related) - 05-19-2009, 03:58 PM

Ok, here's the game.
I installed a theme from Tmobile's site.
It never activated, it never did anything.
I go to uninstall it. Nothing there.
Today I go to options menu and see it somewhere (don't remember been 6 hours of me just trying to get back in) So I disable all activity for that theme.
It tells me I need to reboot. So i do.
Comes back up and I head to options area. i click on the wrench and I get this "uncaught exception: Java.lang.Error"
So now I can't get into the options area. at all.
So a reset from anything after you click "options" will not work.

anyone have another solution ? none of my applications work either. twitterberry,gmail but the regular browser does and so does the myspace application.
   
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  (#2 (permalink)) Old
jsconyers Offline
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Default 05-19-2009, 04:34 PM

Welcome to the forums.

Have you tried a battery pull?

If you connect the device to your PC does it detect it?

If so, connect your device, launch Desktop Manager, go into App Loader and uncheck the theme you installed, then click next. That will remove the theme from your device and should clear up your issues.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[GroupWise 8.0.2 / BES 4.1.6 MR 6]
   
  (#3 (permalink)) Old
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Default 05-19-2009, 05:32 PM

Installing manager now. thank yoou for your response I will give it a try.

Man I tried all day to find a thread that would give me a clue on a 3 button combo for reset.. didn't happen
   
  (#4 (permalink)) Old
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Default 05-19-2009, 05:51 PM

hmm. does anyone have a clean 8100 back up that I can use?

I don't think it's the program, I think it's the settings.
   
  (#5 (permalink)) Old
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Default 05-19-2009, 05:59 PM

Their backup would have THEIR personal data. I don't see how that would help you.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[GroupWise 8.0.2 / BES 4.1.6 MR 6]
   
  (#6 (permalink)) Old
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Default 05-19-2009, 06:08 PM

Yeah, I wouldn't want their stuff.
I was thinking more like firmware. some way of setting firmware to default.
Is there a site to get the latest and just try and install that?
even if I have the same firmware on mine, it should let me right?
   
  (#7 (permalink)) Old
jsconyers Offline
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Default 05-19-2009, 06:10 PM

Here you go:
http://www.blackberryforums.com/gene...ast-asian.html

Follow the steps in that first post to the letter and you should be fine.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[GroupWise 8.0.2 / BES 4.1.6 MR 6]
   
  (#8 (permalink)) Old
TruXter Offline
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Default 05-19-2009, 06:13 PM

Thank you. be back to thank you later.
   
  (#9 (permalink)) Old
jsconyers Offline
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Default 05-19-2009, 06:17 PM

Let us know how it goes.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[GroupWise 8.0.2 / BES 4.1.6 MR 6]
   
  (#10 (permalink)) Old
TruXter Offline
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Default 05-19-2009, 06:42 PM

When I click ed that link, it took me to a great explanation on how to install. But when I went to the page of the installable file, the only thing close to an 8100 was the 8120.
Does the 8120 work on an 8100 ???

nm I found it, they arent in numeric order. sorry.

Last edited by TruXter : 05-19-2009 at 06:43 PM.
   
  (#11 (permalink)) Old
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Default 05-19-2009, 06:49 PM

oh, on boot it says
uncaught exception: net.rim.device.api.system.controlledaccessexceptio n
   
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Default 05-19-2009, 07:56 PM

It does not lock me out with that. If I hit ok like ten times I still can call my friends and respond to txt messages.. but I can't get on the internet with any application but the bb browser.
   
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