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 BlackBerry Device Specific General 8100 Series Discussion - Pearl Go

pearl deleted all my messages

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Old 06-04-2009, 09:41 AM   #1 (permalink)
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Hi, iv just been out and the pearl has been in my pocket. when iv got it out all my inbox has been deleted, and there was probably about 1000 messages, all gone. why has this happened? and how can i get them back. thanks
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Old 06-04-2009, 09:46 AM   #2 (permalink)
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Welcome to the forums

It sounds like you are very low on memory.

What is your file free Options > Status?

Pull the battery and check again. Post your results back here.

Also, follow these links to prevent this issue from happening.

http://www.blackberryforums.com/gene...ee-memory.html

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ
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Old 06-04-2009, 09:46 AM   #3 (permalink)
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Welcome to the BBForums.

What is your File Free at Options > Status?

Now, pull the battery on the device and again, what is the File Free now?
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Old 06-04-2009, 09:47 AM   #4 (permalink)
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You ran out of space on your BlackBerry and it deleted your messages.
Options / Status will show you how much is there (likely 0).

Pop the battery in and out - see how much is free.

Unless you had a backup, they are gone.

In the General BlackBerry Discussion there is a Sticky Thread on how to optimize BB memory.
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Old 06-04-2009, 09:48 AM   #5 (permalink)
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Too late NJ.
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Old 06-04-2009, 11:05 AM   #6 (permalink)
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Way slow on the reply. Sorry.
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