Originally Posted by TotalTech
Wirelessly posted (VZW Storm, ATT Bold)
Hard reset= taking the phone back to factory or base software. Easiest way I know is enter a password wrong 10 times
Options > Security Options > General Settings > Menu Key > Wipe Handheld is a lot quicker and easier than entering the password incorrect 10 times.
Also, when I hear hard reset, I think of a battery pull when it comes to BlackBerry devices. A soft reset I would associate with an Alt + Caps + H.
Also, OP, welcome to the forums.