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 BlackBerry Device Specific General 8100 Series Discussion - Pearl Go

NEED HELP WITH BLACKBERRY Urgent!! Please

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Old 06-13-2009, 03:54 PM   #1 (permalink)
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Hey guys well when I plugged in my blackberry into my desktop manager it told me to update the device software and I did and it started installing it. But then towards the end its just stopped all of a sudden and said fatal error and my phone was left like this. I didn't touch it all while it was installing it please help!!

Last edited by christofur : 06-13-2009 at 04:04 PM.
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Old 06-13-2009, 03:55 PM   #2 (permalink)
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sry need for link
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Old 06-13-2009, 04:03 PM   #3 (permalink)
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links are up please help
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Old 06-13-2009, 04:07 PM   #4 (permalink)
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Had to get to 10 to post links of a BB with no OS on it...

Start by looking in BlackBerry FAQ

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 06-14-2009, 06:50 PM   #5 (permalink)
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Boy thats an easy fix....Just reinstall the OS....follow the above links that NJBlackberry gave you...
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Old 06-15-2009, 08:15 PM   #6 (permalink)
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I saw that screen a few times while updating as well. Don't panic, just leave it alone. It's a long process. Best bet is to find something to do for an hour or more and come back. All should be good. Just make sure that you have a stable usb connection. That was a worry with me in that my usb hub can get fishy sometimes. Just reinstall and you should be good to go. Follow the sticky to the letter and it will work. I had my doubts when I tried. But, it worked like a charm.
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