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Old 06-19-2009, 11:45 AM   #1 (permalink)
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My trackball will not allow BB to open any messages or email apps. It opens everything else. What do I do? I've tried turning it off and on.
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Old 06-19-2009, 11:49 AM   #2 (permalink)
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Welcome to the forums.

How did you turn it off and on? Did you remove the battery? If not, remove the battery from the device for 30 seconds while the device is powered on.
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Old 06-19-2009, 12:05 PM   #3 (permalink)
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No, I didn't. It powers up, turns on, lets me make and receive calls. It just won't let me check any messages or emails
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Old 06-19-2009, 12:07 PM   #4 (permalink)
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Try the battery pull:

1st step to take if device is having problems? - BlackBerryFAQ

Also, what happens if you press Alt + Escape (back key). Does it take you into your messages folder that way?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 06-19-2009, 12:12 PM   #5 (permalink)
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I took the battery out, waited about 45 seconds, replaced it. Thanks
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Old 06-19-2009, 12:13 PM   #6 (permalink)
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Good deal .
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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